Client Care Coordinator

2 weeks ago

Elkhart, Indiana, United States Us Automobile Full time

About Us

As a leader in the automotive care sector, Us Automobile is dedicated to empowering family caregivers throughout the nation, enabling them to provide exceptional care for their loved ones at home. Through a blend of in-person consultations, remote guidance, and our innovative digital collaboration platform, we offer caregivers the support, direction, confidence, and access to essential resources they require. Our caregivers and families build enduring relationships with Us Automobile, fostering a community of trust and support. Join us in embodying our core values: lead with compassion, build trust, and exceed expectations.

Position Overview

The Client Care Coordinator collaborates closely with the care management team to evaluate clients, develop and execute personalized care plans, conduct regular home assessments, and supervise client care. The team is responsible for credentialing caregivers and their environments while providing continuous support and training.

Key Responsibilities

  • Conduct initial home evaluations, gather necessary caregiver credentialing documents, and ensure completion of required home modifications.
  • Collect social histories and perform psychosocial assessments.
  • Assist in gathering information and making referrals to other healthcare and community resources.
  • Coordinate client placement after program acceptance, ensuring adherence to all necessary documentation and procedures.
  • Identify significant changes in client status and collaborate with the care management team for required assessments.
  • Provide ongoing coaching to enhance the effective use of established best practices and protocols.
  • Work together to develop and implement the client plan of care (POC), monitoring and updating it according to company and regulatory standards.
  • Oversee client care through consistent communication and home visits, including the review and supervision of personal care services.
  • Document care management progress notes corresponding to each home visit or significant encounter.
  • Deliver client-specific training to caregivers regularly and maintain records of training and caregiver competency.
  • Review case documentation daily for accuracy, completeness, compliance, and timeliness, following up as necessary.
  • Engage in regular communication with the clinical team, agency, support services, primary care physicians, and other medical providers to ensure timely and appropriate service delivery.
  • Participate in discharge and transition planning and execution.
  • Conduct annual reviews of the suitability for the qualified setting.
  • Ensure ongoing readiness for surveys and compliance with all regulatory and accreditation standards.
  • Perform additional duties as assigned.

Qualifications

  • Bachelor's degree and a minimum of two years of clinical experience working with seniors or adults with disabilities, or an equivalent combination of education and experience, including internships in related fields.
  • Ability to travel within the assigned geographic area; a valid driver's license and automobile insurance are required.
  • Experience in case management, care planning, and assessment for cases involving eldercare, individuals with disabilities, and other complex medical needs in a healthcare environment.
  • Proficiency in common software and web-based applications (e.g., Case Management Systems, Office).
  • Additional state-specific qualifications may be necessary.

Join Our Esteemed Team

Founded in Boston, Us Automobile's caregiver programs and services enhance health outcomes, allowing care to remain at home longer. Our initiatives also provide financial benefits to caregivers and cost savings to state agencies and health plans. We recognize the challenges of caregiving and are committed to supporting family caregivers at every step.

Caregivers are essential to the future of healthcare—and so can you.

Us Automobile is an Equal Opportunity Employer.

Disclaimer: This job description is not intended to be an exhaustive list of activities, duties, or responsibilities required of the employee for this position.

Us Automobile is committed to creating a diverse workforce and fostering an inclusive environment. We comply with all applicable laws regarding hiring and employment practices.

  • Nurse Care Coordinator

    2 days ago

    Elkhart, Indiana, United States Firefly Home Care LLC Full time

    Job SummaryWe are seeking a skilled and compassionate Nurse Care Coordinator to join our team at Firefly Home Care LLC. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and support to individuals in their homes and community settings.Key ResponsibilitiesAssessment and Care Planning: Conduct thorough...

  • Client Services Coordinator

    4 days ago

    Elkhart, Indiana, United States Voyant Beauty Full time

    About the RoleVoyant Beauty is a dynamic, system-based, and strategic partner of the health and beauty industry. We serve our clients at every stage of the brand lifecycle, offering everything from marketing insights and ingredient research to development and manufacturing of award-winning personal care and OTC products.Job Summary & ResponsibilitiesOur...

  • Client Advisor

    2 days ago

    Elkhart, Indiana, United States Spieldenner Financial Group Full time

    Job DescriptionSpieldenner Financial Group is a leading provider of insurance solutions, dedicated to delivering exceptional service and support to our clients and agents.Key Responsibilities:Setting Appointments: 6-8 hours per week: establishing relationships with potential clients and scheduling meetings to discuss their insurance needs.Research: 4-5 hours...

  • Care Coordinator

    12 hours ago

    Elkhart, Indiana, United States Beacon Health System Full time

    Job SummaryWe are seeking a highly skilled Care Coordinator to join our team at Beacon Health System. The successful candidate will be responsible for coordinating and managing patient outcomes, ensuring high-quality care and service delivery.Key ResponsibilitiesCoordinate patient care across the entire continuum of care, from inpatient to post-acute...

  • Client Support Specialist

    2 weeks ago

    Elkhart, Indiana, United States Carpenter Full time

    Client Support SpecialistJob OverviewCarpenter Co. is seeking a dedicated Client Support Specialist to join our team. This role is pivotal in ensuring our customers receive exceptional service and support. Reporting directly to the Customer Service Manager, you will collaborate closely with fellow team members to manage all facets of order processing,...

  • Client Support Specialist

    2 weeks ago

    Elkhart, Indiana, United States MSC Industrial Direct Full time

    Position Overview:As a Customer Care Support Representative at MSC Industrial Direct, your primary responsibilities will include:Customer Assistance: Addressing inquiries related to products and managing orders efficiently.Issue Resolution: Handling customer complaints and challenges with professionalism and care.Product Guidance: Offering tailored product...

  • Medical Office Coordinator

    4 days ago

    Elkhart, Indiana, United States Elkhart Clinic Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Elkhart Clinic. As a Medical Office Coordinator, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key ResponsibilitiesFront Desk Operations: Greet patients and visitors, manage...

  • Part-Time Financial Services Coordinator

    2 days ago

    Elkhart, Indiana, United States Inova Federal Credit Union Full time

    We are seeking a highly organized and detail-oriented Financial Services Coordinator to join our team at Inova Federal Credit Union. As a key member of our staff, you will provide administrative support for our Financial Advisors program, ensuring seamless operations and exceptional member experiences.Key Responsibilities:Administrative Support: Provide...

  • Reception Coordinator

    2 weeks ago

    Elkhart, Indiana, United States Topping Family and Cosmetic Dentistry Full time

    Position OverviewTopping Family and Cosmetic Dentistry is seeking a dedicated Reception Coordinator to enhance our vibrant team at our Elkhart area practice. The following responsibilities are essential to this role:Deliver Exceptional Customer Service: Maintain a high standard of client interaction, showcasing excellent communication, computer, and...

  • Safety Operations Coordinator

    2 weeks ago

    Elkhart, Indiana, United States FDRsafety, LLC Full time

    Position OverviewFDRsafety, LLC is in search of a Safety Operations Coordinator to support a prominent construction client. This is a full-time, permanent role that provides a competitive salary, an attractive benefits package, and significant opportunities for professional advancement. The selected candidate will be tasked with overseeing various project...

  • Move-In Coordinator

    2 days ago

    Elkhart, Indiana, United States Hellenic Senior Living - Elkhart Full time

    Job SummaryHellenic Senior Living - Elkhart is seeking a highly skilled Move-In Coordinator to ensure a seamless move-in process for our residents and their families. As a key member of our community, you will be responsible for delivering exceptional customer service and ensuring a high level of satisfaction for our residents.Key ResponsibilitiesCoordinate...

  • Customer Service Coordinator

    4 days ago

    Elkhart, Indiana, United States Safe Fleet Full time

    About the Position**Meet the Smart Safety Company**At Safe Fleet, we are redefining what Fleet Safety means with one-stop access to customized, integrated, and intelligent solutions that answer today's safety needs and anticipate tomorrow's challenges. By making fleets smarter, we make them safer.We've worked to build an integrated safety platform for fleet...

  • MDS Evaluation Coordinator RN

    2 days ago

    Elkhart, Indiana, United States Woodland Manor Nursing and Rehab Full time

    Woodland Manor Nursing and Rehab is currently in search of a qualified MDS Evaluation Coordinator RN or LPN to join our dedicated team within our skilled nursing facility. Position Overview:The primary responsibility of this role is to oversee and facilitate the development and completion of resident assessments in compliance with state regulations and the...

  • Wellness Program Coordinator

    7 days ago

    Elkhart, Indiana, United States Hubbard Hill Estates Full time

    Job OverviewPosition Title: Wellness Program Coordinator Reports to: Director of WellnessEmployment Type: Hourly Department: Wellness/ActivitiesRole ObjectiveThe Wellness Program Coordinator is responsible for spearheading a holistic wellness initiative by innovatively implementing plans and integrating new and engaging components into wellness offerings for...

  • Nursing Assistant

    4 days ago

    Elkhart, Indiana, United States Hubbard Hill Estates Full time

    Job SummaryHubbard Hill Estates is seeking a dedicated and compassionate Certified Nursing Assistant to join our team. As a CNA, you will play a vital role in providing exceptional care to our residents, ensuring their physical, emotional, and social needs are met.Key ResponsibilitiesDeliver high-quality patient care by assisting with daily living...

  • Nursing Assistant

    5 days ago

    Elkhart, Indiana, United States Hubbard Hill Estates Full time

    Job SummaryHubbard Hill Estates is seeking a dedicated and compassionate Certified Nursing Assistant to join our team. As a CNA, you will play a vital role in providing high-quality patient care and supporting the well-being of our residents.Key ResponsibilitiesVital Sign Monitoring: Take and record vital signs, including temperature, blood pressure, pulse,...

  • Wellness Program Coordinator

    2 weeks ago

    Elkhart, Indiana, United States Hubbard Hill Estates Full time

    Job OverviewPosition Title: Wellness Program Coordinator Reports to: Director of WellnessEmployment Type: Hourly Department: Wellness/ActivitiesPosition ObjectiveThe Wellness Program Coordinator is responsible for spearheading a holistic wellness initiative by innovatively implementing plans and integrating new and engaging components into wellness...

  • Wellness Program Coordinator

    2 weeks ago

    Elkhart, Indiana, United States Hubbard Hill Estates Full time

    Job OverviewPosition Title: Wellness Coordinator Reports to: Director of WellnessEmployment Type: Hourly Department: Wellness/ActivitiesRole ObjectiveThe Wellness Coordinator is responsible for spearheading a holistic wellness initiative by innovatively implementing plans and integrating fresh and engaging components into wellness programs for residents,...

  • Occupational Therapist

    2 days ago

    Elkhart, Indiana, United States Beacon Health System Full time

    Job SummaryWe are seeking a highly skilled and compassionate Occupational Therapist to join our team at Beacon Health System. As an Occupational Therapist, you will play a vital role in helping patients recover from illness, injury, or surgery, and achieve their maximum potential for independence and quality of life.Key ResponsibilitiesEvaluation and...

  • Certified Nursing Assistant

    1 week ago

    Elkhart, Indiana, United States Trilogy Health Services Full time

    Job Summary:As a Certified Nursing Assistant at Trilogy Health Services, you will play a vital role in providing exceptional patient care and support. Your primary responsibilities will include:Participating in Daily Nursing Report: Collaborate with the nursing team to ensure seamless communication and coordination of patient care.Assisting with Personal...