Assistant Manager
5 days ago
About Surcheros Fresh Mex
We believe exceptional people drive exceptional results. The Manager role for a Surcheros restaurant is an incredible opportunity to anchor or boost your career. We are seeking motivated Managers with excellent interpersonal and business management skills. Most importantly, is the ability to build and lead a high-performance team that works well together to increase profits and provide superior service.
Key Responsibilities
- Customer Service
- Ensure that your team members provide the best customer service
- Set high standards for guests and consistently hold everyone to those high standards
- Make guests feel welcome and important
- Team Development
- Provide knowledge, guidance, and training to assistant managers and team members to exceed guest expectations with fast, accurate, friendly service in clean surroundings
- Addressing and resolving guest complaints quickly and with a Smile
- Financial Management
- Maximize profits by optimizing Profits & Loss and other financials
- Managing inventory, labor costs, food costs, and overall controls of financials
- Restaurant Operations
- Overall accountability of the restaurant
Requirements
- 2 years of management experience
- A solid track record in achieving financial results
- Guest oriented
- Excellent problem-solving and conflict-resolution skills
- Friendly, respectful attitude
- Able to work on their feet up throughout the entire shift
- Able to lift up to 50 lbs
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