Enmarket Food Service Associate
1 week ago
Choose Excellence
We are in search of enthusiastic individuals with a vibrant personality and a contagious sense of urgency.
This position is pivotal in ensuring exceptional food preparation and outstanding customer service.
The role will also involve assisting in managing product inventory by adhering to proper food assembly and minimizing waste during shifts.
The Associate will deliver remarkable customer service while upholding all company standards, ensuring that assistance is provided promptly and efficiently to foster a positive company culture.
Support the team by being guest-oriented and embodying the following principles:
- Be Enjoyable: Enhance the happiness of our guests
- Be Tidy: Maintain cleanliness and organization
- Be Accurate: Ensure guest satisfaction
- Be Swift: Encourage repeat visits
Key Responsibilities:
- BE ENJOYABLE: Create joy for our customers
- Welcome guests with enthusiasm and energy
- Provide samples with a smile
- Share the brand narrative
- Maintain a positive attitude towards customers, responsibilities, and colleagues
- Inform guests about our products and flavors
- Process orders with precision
- Adhere to established company policies and brand standards
- BE TIDY: Ensure food safety and cleanliness
- Uphold hygiene and sanitation standards
- Follow all health regulations
- Keep the store and dining areas clean
- Ensure all guest areas are safe and tidy
- Maintain cleanliness in restrooms
- Prepare food safely and correctly
- BE ACCURATE: Focus on guest satisfaction
- Ensure timely and accurate order preparation
- Minimize waste by correctly assembling food
- Keep workstations organized and clean
- Understand Point of Sale responsibilities
- Be knowledgeable about accepted currencies
- Maintain a friendly demeanor during transactions
- Communicate current promotions to guests
- Stay informed about in-store promotions and marketing initiatives
- Follow directions from the management team
- BE SWIFT: Promote repeat business
- Engage in sampling and promotions
- Encourage and drive repeat visits
- Upsell during customer interactions
- Maintain appropriate product availability
- Foster a friendly and enjoyable atmosphere
Physical Requirements:
- Ability to stand for extended periods
- Ability to move quickly and traverse the workspace
- Use hands and fingers for handling tools and money
- Ability to bend, stretch, and lift objects weighing up to 20 pounds
- Dexterity to operate POS systems
- Ability to communicate clearly in English
- Exposure to cleaning chemicals
Reports To:
General Manager & Assistant General Manager
Additional Information:
Eligibility for employment is contingent upon the ability to work in the U.S. Enmarket is an equal opportunity employer committed to fostering diversity and inclusiveness.
We encourage applications from qualified individuals who will help us achieve our mission. Enmarket prohibits discrimination based on various factors including race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, or marital status.
This position description is intended to provide essential information about the role and is not an exhaustive list of skills, duties, or working conditions. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.
Employment with Enmarket is at will and governed by the laws of the state where the employee performs services for the company.
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