ServiceNow Financial Services Operations Specialist
10 hours ago
Droisys is a cutting-edge technology company that helps businesses accelerate their digital initiatives. We're seeking a skilled ServiceNow Financial Services Operations (FSO) Consultant to join our team.
Key Responsibilities- Implement ServiceNow ITSM FSO module with hands-on experience
- Design solutions and suggest technical best practices for Customer Service Management (CSM)
- Work with client and server APIs, including GlideDialogWindow, GlideForm, GlideAggregator, and GlideRecord
- Provide end-to-end guidance and review of FSO implementation and customizations in ServiceNow
- Participate in requirement gathering, meetings, and provide inputs to developers based on technical specifications
- Communicate effectively with clients and stakeholders
- Strong experience with ServiceNow administration and implementation
- ServiceNow administration certification
- ServiceNow implementation specialist certification FSO ITSM various tracks
- ServiceNow Master Architect Certification (optional)
- Excellent communication and interpersonal skills
Droisys is an equal opportunity employer that values diversity, inclusion, and belonging. We're committed to fostering a diverse work environment and promoting career growth opportunities for our employees.
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