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Customer Service Leadership Manager

2 months ago


Benicia, California, United States Rocket Full time

Job Summary

Rocket is seeking a talented Customer Service Leadership Manager to join our team. As an Assistant Store Manager, you will be responsible for supporting the Store Manager and ensuring a safe and customer-focused environment at all times.

Key Responsibilities

  • Support the Store Manager in all store operations
  • Assist customers in the purchase of products and develop customer connections
  • Maintain a positive attitude with all customers and team members

Requirements

  • 2-4 years of experience as a Supervisor or Team Lead at a retail store
  • Ability to communicate effectively in English
  • Strong capability to understand and follow oral and written instructions
  • Ability to work irregular shifts, including weekends and holidays

What We Offer

  • Medical, dental, and vision insurance
  • 401K
  • Tuition reimbursement program