Retail Operations Manager

6 days ago


Benicia, California, United States Chevron Full time
About Chevron Stations Inc.

Chevron Stations Inc. is a leading retail fuel and convenience store chain in the United States. We are dedicated to providing exceptional customer service and creating a safe and welcoming environment for our customers and employees alike.

Job Description

We are seeking a highly motivated and experienced Retail Operations Manager to join our team at our gas station location. As a key member of our operations team, you will be responsible for ensuring that our store operates efficiently and effectively, while also providing excellent customer service and promoting a positive work environment.

Key Responsibilities:
  • Assist Station Manager in the day-to-day operations of the retail facility, including managing cash handling, inventory control, and customer service.
  • Maintain oversight of station operations and staff in the Station Manager's absence, ensuring that all tasks are completed to the highest standard.
  • Provide work direction, motivation, and coaching to staff during shifts to ensure assigned tasks are completed in accordance with company guidelines and expectations.
  • Support and adhere to execution of established safety, security, quality guidelines, as well as all other company policies, procedures, practices, and programs.
  • Understand the importance of and ensure all station employees comply with company wage and hour requirements.
  • Support and adhere to CSI's cash/money handling and accountability processes.
Requirements:
  • Previous experience in a fast-paced retail, food service, or fuel environment, including cash handling and customer service experience.
  • Demonstrated experience operating a cash register, computer console, and other related equipment, tools, and computer software programs and applications.
  • Knowledge and application of proper sanitation and safety requirements associated with food storage and serving.
  • Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays, based on business needs.
  • Ability to multi-task in a fast-paced environment.
  • Ability to handle challenging situations professionally, exercising good judgment.
  • Ability to work both independently and in team settings.
  • Strong interpersonal and verbal and written communication skills.
  • High School graduate or equivalent and a minimum 21 years of age.
Compensation and Benefits

The estimated salary for this position is $17.52-$26.28 per hour, depending on experience and qualifications. Full-time and part-time shifts are available, with direct deposit and competitive weekly pay. Health and wellness packages are available for purchase, as well as education reimbursement programs and shift differential pay for select shifts and job titles. A management bonus program and loyalty service time program are also available.

Chevron Stations Inc. is an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information, or other status protected by law or regulation.



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