Clinical Operations Manager for Pediatric Care

2 weeks ago

Johnston, Iowa, United States ChildServe Full time

ChildServe is seeking a Clinical Operations Manager to oversee care and staff performance in our specialized medical care units.

This position is accountable for formulating policies and procedures related to patient care in collaboration with the leadership team, ensuring adherence to both internal and external regulations, standards, and accreditations for the inpatient unit.


Key Responsibilities:
  • Lead the team through effective recruitment, training, mentoring, and performance evaluation.
  • Foster staff development to achieve optimal outcomes and enhance engagement and satisfaction to improve retention rates.
  • Collaborate with the leadership team on admissions, patient care, and discharge processes.
  • Oversee the creation, modification, and execution of individualized care plans for each child, ensuring that the objectives set by the care team, child, and family are met.
  • Guarantee that clinical care is delivered in accordance with best practices as outlined in ChildServe's policies and operational manuals, including infection control and safety protocols.
  • Implement and assess unit-specific quality enhancement initiatives and activities.
  • Evaluate and ensure appropriate staffing levels in line with care requirements.
  • Develop the unit's Annual Operating Plan (AOP) and spearhead the execution of initiatives.
  • Maintain proactive communication with stakeholders (staff, families, and other internal and external partners) to facilitate effective information exchange and risk management.
  • Assist in the formulation of the unit budget, ensuring judicious spending and managing occupancy to meet established goals.

Qualifications:

Must be a graduate of an accredited School of Nursing and possess a valid RN license in the State of Iowa; a BSN is preferred.

Minimum of five years of nursing experience in pediatrics, rehabilitation, or with children having complex medical needs.

At least two years of supervisory nursing experience is required.

Specialty nursing certifications are preferred (CPN, CBIS, CRRN).

Ability to communicate effectively and professionally in English, both verbally and in writing.

This role is subject to safety protocols related to COVID-19, which will be discussed during the interview process.


Why Choose ChildServe?

ChildServe has consistently been recognized as a Top Workplace since 2014.

Our mission is significant. We collaborate with families to support children with special healthcare needs in leading fulfilling lives.

We are not your typical non-profit organization. Each year, we assist 5,800 children through over 30 specialized pediatric services.

Our programs are unique, and our team members are exceptional.

Our staff comprises individuals who genuinely care about their colleagues and believe in the power of collaboration to provide outstanding care to children.

We prioritize continuous learning and development, empowering many team members to gain new certifications, pursue further education, enhance their expertise, and explore career advancement opportunities within ChildServe.

We celebrate diversity and are committed to fostering an environment where different perspectives are appreciated and everyone feels safe and welcomed.

We work together across various disciplines to ensure that children receive the highest quality of care possible.

Join us in making a meaningful impact on the lives of children and families.

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