Visitor Information Ambassador

4 weeks ago


Norfolk, Virginia, United States VisitNorfolk Full time
Job Summary

VisitNorfolk seeks a charismatic and knowledgeable individual to represent the city and surrounding area to tourists, visitors, and local residents from our downtown Visitor Center, Mobile Visitor Center, and Airport Information Desk.

Key Responsibilities:

  • Provide detailed and accurate directions to area hotels, restaurants, attractions, and businesses using maps and/or the internet.
  • Prepare, stock, and sell merchandise.
  • Develop and maintain extensive knowledge of local amenities and attractions.
  • Engage with visitors, responding to inquiries and offering recommendations.
  • Work flexible hours, including daytime, evening, weekend, and holiday shifts based on event, festival, and conference schedules.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to lift up to 50lbs and stand for extended periods.
  • General knowledge of Apple i-products and other basic technology.
  • Customer service skills and retail experience preferred.

Why Work with Us:

As a VisitNorfolk team member, you will have the opportunity to make a positive impact on the visitor experience and contribute to the growth and development of our city.



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