Store Office Support Coordinator

2 weeks ago


Portland, Oregon, United States Ben Bridge Jeweler Full time
Job Summary:

The Store Office Service Coordinator is a key member of the Ben Bridge Jeweler team, responsible for maintaining the coordinated flow of all repair jobs coming into and out of the store. This role requires excellent communication and organizational skills, as well as the ability to work effectively with customers, sales associates, and store managers.

Responsibilities:
  • Properly intake and process customer repair requests for both watch and jewelry repairs.
  • Deliver customer repairs and collect payment in a timely and professional manner.
  • Follow up with customers to ensure they are satisfied with the service within 10 days after pick-up.
  • Manage daily check-in and processing of all customer inbound jobs.
  • Track and manage Rolex job status and service confirmations for customers.
  • Provide estimates and service invoices for all repair jobs processed through the store.
  • Communicate with store associates and customers regarding service delays.
  • Manage multiple inboxes via Outlook and provide status updates on pending or in-process jobs.
  • Utilize best practices in handling incoming and outgoing jewelry and watch repairs from intake to delivery to customer.
  • Operate the point of sale (POS) system to take payment or obtain credit authorization.
  • Inspect and clean customers' jewelry.
  • Maintain a working knowledge of the organization, job flow, and job turnaround expectations.
  • Organize and maintain physical and digital department filing system.
Requirements:
  • Excellent written, verbal, and interpersonal communication skills.
  • Ability to retain composure and flexibility while under pressure.
  • Computing skills and proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.).
  • Relevant experience preferred.
  • Minimum of a High School Diploma or General Education Diploma (GED).
Working Standards:
  • Ability to lift up to 25 pounds may be required.
  • Ability to bend, stoop, twist, and stand for long periods of time.


  • Portland, Oregon, United States CliftonLarsonAllen Full time

    Office Support CoordinatorCLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 locations, and a global reach, we...


  • Portland, Oregon, United States CliftonLarsonAllen Full time

    Office Support CoordinatorCLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 locations, and a global reach, we...


  • Portland, Oregon, United States Home Depot Full time

    Job SummaryWe are seeking a highly organized and detail-oriented General Office Associate to join our team at Home Depot. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, managing incoming calls, and coordinating with vendors and stores to ensure seamless product delivery.Key...


  • Portland, Oregon, United States Home Depot Full time

    Home Depot **Job Summary** As a General Office Associate at Home Depot, you will play a vital role in ensuring the smooth operation of our office. Your primary responsibilities will include: * Greeting vendors, customers, job applicants, and other visitors, and arranging for escort services * Operating the switchboard or telephone console to route...

  • DC Office Coordinator

    1 month ago


    Portland, Oregon, United States Home Depot Full time

    **Job Summary**The General Office Associate plays a vital role in ensuring the smooth operation of our logistics and customer service functions. As a key member of our team, you will be responsible for coordinating the flow of products with vendors and stores, communicating with carriers to avoid transit delays, and scheduling efficient distribution of...


  • Portland, Oregon, United States Home Depot Full time

    Job SummaryThe General Office Associate plays a vital role in ensuring the smooth operation of our office. This position is responsible for greeting visitors, vendors, and customers, and arranging for escort services as needed.Key Responsibilities:Operate the switchboard or telephone console to route incoming calls and coordinate the flow of products with...


  • Portland, Oregon, United States Home Depot Full time

    Home Depot **Job Summary** As a General Office Associate at Home Depot, you will play a vital role in ensuring the smooth operation of our office. Your responsibilities will include: * Greeting vendors, customers, job applicants, and other visitors, and arranging for escort services * Operating the switchboard or telephone console to route incoming...


  • Portland, Oregon, United States Home Depot Full time

    Home Depot **Job Summary** As a General Office Associate at Home Depot, you will be responsible for providing exceptional support to our team and customers. **Key Responsibilities:** * Greet and assist vendors, customers, job applicants, and other visitors * Operate the switchboard or telephone console to route incoming calls * Coordinate and expedite...


  • Portland, Oregon, United States CliftonLarsonAllen Full time

    **About CLA**CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 locations, and a global reach, we promise to know...

  • Office Coordinator

    2 weeks ago


    Portland, Oregon, United States NetWorth Realty USA Full time

    Job Title: Office CoordinatorWe are seeking a highly organized and detail-oriented Office Coordinator to join our team at NetWorth Realty USA. As an Office Coordinator, you will be responsible for managing day-to-day office operations, coordinating real estate transactions, and providing general administrative support.Key Responsibilities:Administrative...

  • Office Coordinator

    3 weeks ago


    Portland, Oregon, United States LHH Recruitment Solutions Full time

    Job OpportunityLHH Recruitment Solutions is partnering with a Property Management company to fill a critical role in their Portland, OR office. We are seeking a detail-oriented and organized Office Manager/HR Coordinator to cover maternity leave. This position is essential for maintaining smooth office operations and providing HR support.Key...

  • Office Coordinator

    2 weeks ago


    Portland, Oregon, United States LHH Recruitment Solutions Full time

    Job OpportunityLHH Recruitment Solutions is partnering with a Property Management company to fill a critical role in their Portland, OR office. We are seeking a detail-oriented and organized Office Manager/HR Coordinator to cover maternity leave and provide essential support to the team.ResponsibilitiesPerform HR Coordinator and office management...

  • Office Coordinator

    4 weeks ago


    Portland, Oregon, United States Domaine Real Estate Full time

    {"title": "Office Administrator", "description": "Are you a highly organized and detail-oriented individual who is passionate about delivering exceptional customer service? We are seeking a skilled Office Administrator to join our team at Domaine Real Estate in the Portland area. As an Office Administrator, you will be responsible for maintaining the...

  • Office Coordinator

    3 weeks ago


    Portland, Oregon, United States Alternative Services - Oregon, Inc Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Office Coordinator to join our team at Alternative Services - Oregon, Inc. (ASI-OR) and Community Living Case Management (CLCM). As an Office Coordinator, you will play a vital role in ensuring the smooth operation of our office, providing exceptional support to our team, and contributing to...

  • Logistics Coordinator

    3 weeks ago


    Portland, Oregon, United States Pacific Office Automation Full time

    Job SummaryPacific Office Automation is seeking a skilled Delivery Driver to join our team in Beaverton, OR. As a key member of our logistics team, you will be responsible for managing demo equipment setup at customer locations, coordinating copier and fax deliveries, and providing exceptional customer service.Key ResponsibilitiesManage and schedule demo...


  • Portland, Oregon, United States Pacific Office Automation Full time

    Job Title: IT Project CoordinatorPacific Office Automation is a leading provider of document imaging and technology solutions. We are seeking an experienced IT Project Coordinator to join our team in Beaverton, OR.Job SummaryThe IT Project Coordinator will be responsible for maintaining and tracking project plans, schedules, budgets, and resource allocation...


  • Portland, Oregon, United States Pacific Office Automation Full time

    PositionPacific Office Automation is seeking a skilled Delivery Driver to join our team at our office in Beaverton, OR.Key ResponsibilitiesManage and schedule demo equipment setup at customer locationsProcess trade lease-ins, lease returns, equipment swaps, and rental returnsSupport facilities manager positions and shop techniciansCoordinate copier and fax...

  • Office Coordinator

    3 weeks ago


    Portland, Oregon, United States Domaine Real Estate Full time

    Office AdministratorWe are seeking a highly organized and detail-oriented Office Administrator to join our team at Domaine Real Estate. As a key member of our team, you will be responsible for ensuring the smooth operation of our office and providing exceptional support to our agents and clients.Key Responsibilities:Coordinate office activities and...


  • Portland, Oregon, United States Pacific Office Automation Full time

    Job Title: IT Project CoordinatorPacific Office Automation is a leading provider of document imaging and technology solutions. We are seeking an experienced IT Project Coordinator to join our team in Beaverton, OR.Job SummaryThe IT Project Coordinator will be responsible for maintaining and tracking project plans, schedules, budgets, and resource allocation...

  • Office Coordinator

    2 days ago


    Portland, Oregon, United States TLR Services Inc Full time

    Office Assistant Opportunity at TLR Services IncWe are seeking a highly motivated and organized individual to join our team as an Office Assistant. As a key member of our Portland, OR office, you will play a vital role in supporting our Business Operations Teams and contributing to the success of our international freight forwarder and customs house...