Bilingual Customer Service Representative
9 hours ago
We are seeking a highly motivated and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.
Key Responsibilities- Provide exceptional customer service to our customers, responding to their needs and concerns in a timely and professional manner.
- Build strong relationships with our customers, understanding their needs and preferences, and providing personalized solutions to meet their needs.
- Drive sales growth by identifying opportunities to upsell and cross-sell our products and services.
- Work closely with our sales team to achieve sales targets and goals.
- Stay up-to-date with product knowledge and industry trends to provide expert advice to our customers.
- Bilingual in English and Spanish (written and verbal communication skills).
- High school diploma or equivalent required.
- 1+ year of customer service experience in a retail or sales environment.
- Ability to work in a fast-paced environment and meet sales targets.
- Strong communication and interpersonal skills.
- Ability to work a flexible schedule, including evenings and weekends.
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Bilingual Customer Service Representative
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