Retail Banking Representative

2 weeks ago


Clearfield, Utah, United States Northwest Bank Full time
Northwest Bank - Position Overview

As a valued member of our retail banking team, you will serve as a Northwest Bank Teller, providing top-notch customer service and financial guidance. Your contributions will be vital in enhancing our customers' financial health.

Key Responsibilities:
  • Meet financial objectives and support overall sales initiatives.
  • Assist clients with inquiries, resolve concerns, and offer product insights.
  • Engage with customers to assess their needs and direct them to suitable services.
  • Ensure daily balancing of the teller drawer and participate in team meetings and operations.
  • Provide an outstanding customer experience through various communication channels.
  • Complete necessary training and remain informed about banking products and services.
  • Follow security and compliance protocols diligently.
  • Collaborate with team members to accomplish tasks effectively.
  • Maintain proficiency in office systems and software.
Required Skills and Qualifications:
  • Ability to build effective working relationships and demonstrate problem-solving capabilities.
  • Clear and concise communication skills, both verbal and written.
  • Active listening skills and the ability to share relevant information.
  • Capability to develop action plans and make informed decisions.
  • Sound judgment in decision-making processes.
  • Familiarity with computer systems and banking operations.
Preferred Qualifications:
  • High School Diploma or equivalent is preferred.
  • Experience in customer service and cash handling is advantageous.
  • Background in banking or retail is beneficial.

If you are dedicated to delivering exceptional customer service and assisting clients in achieving their financial goals, consider joining our team at Northwest Bank.



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