Customer Service Associate
2 weeks ago
Job Summary:
As a Customer Service Representative at Family Dollar, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers. Your primary focus will be on providing assistance with merchandise selection, completing cash register transactions, and answering questions about our store and products.
Key Responsibilities:
- Provide exceptional customer service and respond to customer inquiries in a timely and professional manner.
- Greet customers and assist them with selecting merchandise, answering questions, and resolving any issues they may have.
- Complete cash register transactions accurately and efficiently, handling customer payments and returns.
- Stay up-to-date on store products and services, and be able to answer customer questions about them.
- Work collaboratively with other store team members to maintain a clean and organized store environment.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced retail environment.
- Basic math skills and accuracy with handling cash and operating a cash register.
- Ability to lift up to 25 pounds and stand for long periods of time.
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