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Store Associate Team Member

2 months ago

Clearfield, Pennsylvania, United States Family Dollar Full time

Job Summary:

As a Customer Service Representative at Family Dollar, you will be responsible for delivering exceptional customer experiences and providing top-notch service to our valued customers. Your primary goal will be to ensure that every customer leaves the store satisfied and eager to return.

Key Responsibilities:

  • Provide personalized service to customers, addressing their needs and concerns in a professional and courteous manner.
  • Greet customers warmly and assist them in selecting merchandise that meets their needs.
  • Process cash register transactions accurately and efficiently, handling customer payments and returns with a smile.
  • Answer customer questions about store merchandise and services, providing detailed information and recommendations as needed.
  • Work collaboratively with the store team to maintain a clean, organized, and welcoming store environment.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced retail environment, handling multiple tasks and priorities with ease.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to stand for long periods, lift up to 25 pounds, and move freely throughout the store.