Client Support Representative

3 weeks ago


Clearfield, Utah, United States Travis Perkins plc Full time

Position Overview

As a vital member of our team, you will be joining a renowned organization recognized as one of the leading employers in the industry. This role is perfect for individuals eager to embark on a new career path or seeking a change, especially those who thrive in collaborative environments and have a passion for customer interaction.

About Us

We are part of the prestigious Travis Perkins Group, a prominent distributor of insulation and interior building materials within the UK construction sector. Our office fosters a welcoming and professional atmosphere, ensuring you receive ample support from your colleagues.

Work-Life Balance

Our operational hours are designed to promote a healthy work-life balance, allowing you to enjoy your weekends and holidays while serving our customers during standard business hours.

Compensation and Benefits

We offer a competitive salary along with:

  • 22 days of annual leave plus public holidays
  • A collective bonus for all employees
  • Exclusive discounts across various Travis Perkins Group businesses
  • Access to numerous online discounts at leading retailers

Career Development

As a Customer Service Assistant, you will have the opportunity to enhance your skills through our industry-leading apprenticeship program. This initiative is designed to equip you with the necessary knowledge and expertise to excel in your role and pave the way for future career advancements.

We seek enthusiastic and driven individuals with a positive attitude who are ready to build a career with us. No prior qualifications are required, as we are committed to nurturing talent from the ground up.

Apprenticeship Program

Our CCF Pursuit of Better Certificate is a comprehensive 12-month apprenticeship that will provide you with essential tools for success. Throughout your apprenticeship, you will delve into:

  • Our safety protocols within the branch
  • The products and services we offer
  • What differentiates us in the market and keeps us as the preferred choice for our customers

Our apprenticeship framework includes dedicated study time within your work schedule, ensuring you can achieve your qualifications without compromising your work-life balance.

Support and Growth

We are dedicated to providing a robust support network through personalized coaching, mentoring, and skills training, enabling you to advance your career with us. Our experienced team will guide you throughout your apprenticeship, ensuring you maximize your learning experience.

Role Responsibilities

In this dynamic position, you will:

  • Utilize your newly acquired knowledge to assist customers with inquiries and provide product information
  • Prepare quotes and facilitate customer purchases
  • Build strong relationships with customers, both in-person and over the phone

Join us and become part of a team that values growth, support, and customer satisfaction.



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