Customer Service Representative II

3 weeks ago


Burr Ridge, Illinois, United States Dal-Tile Full time

At Dal-Tile, we're committed to delivering exceptional customer experiences. As a Customer Service Representative II, you'll play a vital role in ensuring our customers receive the highest level of service and support.

Key Responsibilities:

  • Provide timely and effective support to customers via phone, email, and chat.
  • Process sales orders and resolve customer product or service issues.
  • Interface with internal teams and SSCs to address customer inquiries and order issues.
  • Respond to customer needs and provide solutions to their problems.

Requirements:

  • High School Diploma or GED equivalency.
  • 2 or more years of call center or customer service experience.
  • Focus on customer account management preferred.

What We Offer:

  • Competitive salary and comprehensive benefits package.
  • Career opportunities and an environment of creativity and growth.
  • Examples of our benefits include company match on 401k, employee purchase discount, and tuition reimbursement.

We're an Equal Opportunity Employer:

Dal-Tile is a proud supporter of our U.S. military, veterans, and their families. Active military, transitioning service members, and veterans are strongly encouraged to apply.



  • Burr Ridge, Illinois, United States RCM Technology Group Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to support our field service technicians and provide exceptional service to our clients.Key Responsibilities:Schedule and coordinate service calls to available Field Service Technicians and/or route calls to the appropriate personnel.Maintain ongoing communications with current...


  • Burr Ridge, Illinois, United States The Mx Group Full time

    The Mx Group is a leading B2B digital and demand generation agency that empowers companies with the competitive edge of modern B2B marketing. We're looking for a talented professional to join our team as a part-time customer service representative.This role involves engaging with business professionals during work hours, using our B2B projects and call...


  • Burr Ridge, Illinois, United States The University of Chicago Medicine Full time

    Job DescriptionBe a part of a world-class academic healthcare system, UChicago Medicine, as a Customer Service Associate at our Burr Ridge Call Center. This position is a 100% onsite opportunity, requiring you to be based in the greater Chicagoland area.Key ResponsibilitiesProvide excellent customer service by resolving all customer questions and...


  • Burr Ridge, Illinois, United States Next Door & Window - Burr Ridge Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative at Next Door & Window - Burr Ridge. As a key member of our Customer Experience Relationship Team, you will be responsible for handling lead inquiries, converting leads to appointments, and providing exceptional customer service.Key...


  • Burr Ridge, Illinois, United States Westinghouse Electric Company Full time

    About the RoleWe are seeking a highly skilled Process Safety Engineer II to join our Thermal Hazards Group at Fauske & Associates, LLC, a Westinghouse Electric Company affiliated company. As a key member of our team, you will provide direct engineering support to operations, covering all aspects of reactive chemical hazards as they pertain to process...


  • Burr Ridge, Illinois, United States LeafGuard CO Full time

    Part-Time Brand Ambassador OpportunityWe are seeking a highly motivated and energetic individual to join our team as a Part-Time Brand Ambassador. As a Brand Ambassador, you will play a key role in promoting our company's products and services at events and showings, generating sales leads for our sales team, and building trusting relationships with...


  • Park Ridge, Illinois, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include:Greeting customers and ensuring a welcoming atmosphereTaking customer orders using our Point of Sale systemCleaning and maintaining the...


  • Park Ridge, Illinois, United States Sterling Engineering, Inc. Full time

    Job Summary:As a Customer Service Representative at Sterling Engineering, Inc., you will be responsible for providing exceptional customer experiences from order entry through shipping. You will work directly with customers to resolve issues, manage orders, and ensure timely delivery of products.Key Responsibilities:Receive and process customer orders in a...


  • Park Ridge, Illinois, United States DMS Pharmaceutical Group, Inc. Full time

    Job OpportunityDMS Pharmaceutical Group, Inc. is seeking a highly skilled Customer Service/Inside Sales Representative to join our team in Park Ridge, IL.Key Responsibilities:Respond to customer inquiries and requests through phone calls and emails in a timely and professional manner.Provide exceptional customer service by resolving issues efficiently and...


  • Park Ridge, Illinois, United States State Farm Insurance Full time

    Job Summary:As a Customer Service Representative at State Farm Insurance, you will play a vital role in ensuring the satisfaction of our customers. Your primary responsibility will be to provide exceptional service to our policyholders, addressing their inquiries, complaints, and policy changes in a timely and professional manner. You will also be...


  • Park Ridge, Illinois, United States jt restko - State Farm Agent Full time

    Job DescriptionAs a customer service representative with jt restko - State Farm Agent, you will be responsible for delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving...


  • Burr Ridge, Illinois, United States LeafGuard CO Full time

    Part-Time Brand Ambassador OpportunityWe are seeking a highly motivated and enthusiastic individual to join our team as a Part-Time Brand Ambassador. As a representative of LeafGuard CO, you will play a key role in promoting our products and services at events and showings.Key Responsibilities:Attend marketing events as a spokesperson for LeafGuard...


  • Burr Ridge, Illinois, United States CycleBar of United Fitness Full time

    About CycleBar of United FitnessWe're seeking high-energy, sales-driven individuals who are passionate about fitness and community. As a fast-growing Indoor Cycling Franchise, we're looking for team members who want to grow with us.Job SummaryThe CycleBar Membership Sales Representative delivers an exceptional customer experience, drives sales, and maintains...


  • Burr Ridge, Illinois, United States Westinghouse Electric Company, LLC Full time

    About the RoleWestinghouse Electric Company, LLC is seeking a highly skilled Process Safety Engineer II to join their Thermal Hazards Group in the Chicago area. As a key member of the team, you will be responsible for providing direct engineering support to operations, communicating with clients, and analyzing data to solve process safety problems.Your Key...


  • Burr Ridge, Illinois, United States Westinghouse Electric Company Full time

    About the RoleWe are seeking a highly skilled Process Safety Engineer II to join our Thermal Hazards Group at Fauske & Associates, LLC, a Westinghouse Electric Company affiliated company. As a key member of our team, you will play a critical role in providing direct engineering support to operations, communicating with clients, and analyzing data to ensure...

  • Sales Representative

    4 weeks ago


    Burr Ridge, Illinois, United States Jan-Pro of Northern Illinois Full time

    Job Title: Outside Sales RepresentativeWe are seeking a highly motivated and results-driven Outside Sales Representative to join our team at Jan-Pro Franchise Development of Northern Illinois. As a key member of our sales team, you will be responsible for identifying, targeting, and signing new commercial clients for cleaning and disinfecting services within...

  • Sales Representative

    4 weeks ago


    Burr Ridge, Illinois, United States Jan Pro Northern Illinois Sales Full time

    Job OpportunityWe are seeking a highly motivated and results-driven Sales Representative to join our team at Jan Pro Northern Illinois. As a key member of our sales team, you will be responsible for developing and maintaining a sales territory in the Chicago area, meeting individual account sales objectives, and providing exceptional customer service.Key...


  • Burr Ridge, Illinois, United States Westinghouse Electric Company, LLC Full time

    Job Summary: We are seeking a highly skilled Process Safety Engineer II to join our team at Westinghouse Electric Company, LLC. As a key member of our Thermal Hazards Group, you will provide direct engineering support to operations, covering all aspects of reactive chemical hazards as they pertain to process safety.Key Responsibilities:Provide direct...


  • Chicago Ridge, Illinois, United States TOM PORTER STATE FARM Full time

    Job OverviewTom Porter State Farm is seeking a highly motivated and results-driven Customer Service Sales Representative to join our team. As a key member of our sales team, you will be responsible for developing insurance quotes, making sales presentations, and closing sales. You will also establish client relationships and follow up with clients as...


  • Park Ridge, Illinois, United States Sterling Engineering Inc. Full time

    Job Title: Customer Service SpecialistWe are seeking a highly skilled Customer Service Specialist to join our team at Sterling Engineering Inc.Job Summary:The Customer Service Specialist will be responsible for providing exceptional customer service to domestic and international distributors and customers. This includes receiving and processing customer...