Technical Support Specialist
2 days ago
We are seeking a highly skilled Technical Support Specialist to join our team at Novel Applications of Vital Information. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients and internal stakeholders.
Key Responsibilities:
Support and provide Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis, and resolution of problems.
Provide support for the escalation and communication of status to agency management and internal customers.
Observe, analyze, and report data; and when appropriate, make necessary repairs to equipment.
Utilize various engineering and scientific drawings, manuals, and other related documentation in the performance of assigned tasks.
Requirements:
Must be able to work shift schedule.
Must be a U.S. Citizen.
Must have Active TS with SCI eligibility or an Active TSSCI for consideration.
Must be able to obtain DHS Suitability.
4+ years of directly relevant experience.
Desired Skills:
Experience interfacing with software development, testing, integration, deployment, sustainment, maintenance, etc.
Experience working in an Agile environment.
Experience with ITIL methodology.
Experience and/or familiarity with one or more of the following shell scripts: Bourne, C, Krone, Bash, Perl, etc.
Benefits:
$50k with Benefits.
Full-Time, Daytime Schedule - Hybrid.
No Relocation Fees.
About Us:
Novel Applications of Vital Information is a premier technology services company that provides solutions in the areas of Cyber Security, Information Management, and Systems Integration. We are a business that combines experience, creativity, flexibility, pragmatism, and cost-effective solutions to deliver measurable business value to our clients.
-
Technical Support Specialist
2 weeks ago
Pensacola, Florida, United States PassionHR Inc Full timeTechnical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a critical role in providing technical support for both Tier I and Tier II issues, ensuring the seamless operation of essential systems.Key Responsibilities:Provide technical support for Tier I and Tier II...
-
Technical Support Specialist
4 weeks ago
Pensacola, Florida, United States Novel Applications of Vital Information Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Novel Applications of Vital Information. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers and internal teams.Key Responsibilities:Provide Tier I and Tier II technical...
-
Technical Support Specialist
1 week ago
Pensacola, Florida, United States PassionHR Inc Full timeTechnical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a critical role in providing technical support for both Tier I and Tier II issues, ensuring the seamless operation of essential systems.Key Responsibilities:Provide technical support for Tier I and Tier II...
-
Technical Support Specialist
2 days ago
Pensacola, Florida, United States Novel Applications of Vital Information Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Novel Applications of Vital Information. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers and internal teams.Key Responsibilities:Provide Tier I and Tier II technical...
-
Technical Support Specialist
3 weeks ago
Pensacola, Florida, United States Novel Applications of Vital Information Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Novel Applications of Vital Information. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers and internal teams.Key Responsibilities:Provide Tier I and Tier II technical...
-
Technical Support Specialist
3 days ago
Pensacola, Florida, United States Novel Applications of Vital Information Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Novel Applications of Vital Information. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers and internal teams.Key Responsibilities:Provide Tier I and Tier II technical...
-
Technical Support Specialist
3 days ago
Pensacola, Florida, United States Goldbelt Full timeJob Title: Technical Support SpecialistGoldbelt Nighthawk is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical support to the Navy Medicine Operational Training Command (NMOTC) Information Management and Technology Department.Key Responsibilities:Provide technical support for...
-
Technical Support Specialist
2 weeks ago
Pensacola, Florida, United States Novel Applications of Vital Information Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Novel Applications of Vital Information. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers and internal teams.Key Responsibilities:Provide Tier I and Tier II technical...
-
Technical Support Specialist
1 month ago
Pensacola, Florida, United States PassionHR Inc Full timeTechnical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing critical support for both Tier I and Tier II technical issues, ensuring the seamless operation of essential systems.Key Responsibilities:Identify, diagnose, and resolve complex...
-
Technical Support Specialist
4 weeks ago
Pensacola, Florida, United States Solutions³ LLC Full timeJob Title: Technical Support SpecialistSolutions³ LLC is seeking a skilled Technical Support Specialist to join our team in supporting our prime contractor and their U.S. Government customer on a large mission-critical development and sustainment program.Job SummaryThe successful candidate will perform a wide variety of technical tasks in support of...
-
Technical Support Specialist
2 weeks ago
Pensacola, Florida, United States Novel Applications of Vital Information Full timeJob Title: Technical SupportWe are seeking a highly skilled Technical Support professional to join our team at Novel Applications of Vital Information. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers and internal teams.Key Responsibilities:Provide technical support and troubleshooting...
-
Technical Support Specialist
2 days ago
Pensacola, Florida, United States Avid Technology Professionals Full timeJob SummaryAvid Technology Professionals is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional support and resolution to our customers.Key ResponsibilitiesProvide Tier I and II support for customers, including troubleshooting, diagnosis, and resolution...
-
Technical Support Specialist
2 weeks ago
Pensacola, Florida, United States KT Consulting Full timeJob Description:As a Desktop Support Specialist at KT Consulting, you will play a critical role in providing first-line technical support to our customers. Under close supervision, you will perform technical support tasks, including troubleshooting, software distribution, and documentation. You will work closely with higher-level technicians to resolve...
-
Technical Support Specialist
1 month ago
Pensacola, Florida, United States Solutions , LLC Full timeSolutions3 LLC is seeking a highly skilled Technical Support Specialist to join our team in supporting a large mission-critical development and sustainment program. The successful candidate will be responsible for providing technical support and troubleshooting services to our customers and internal teams. Key responsibilities include: * Providing Tier I...
-
Technical Support Specialist
4 weeks ago
Pensacola, Florida, United States Novel Applications of Vital Information Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Novel Applications of Vital Information. As a key member of our technical support team, you will be responsible for providing top-notch technical assistance to our customers and internal stakeholders.Key ResponsibilitiesProvide Tier I and Tier II technical support to...
-
Technical Support Specialist
3 days ago
Pensacola, Florida, United States Goldbelt Full timeJob Title: Technical Support SpecialistOverviewGoldbelt Nighthawk offers innovative solutions in software development and cybersecurity. Our team is dedicated to providing dynamic cybersecurity solutions that meet the unique needs of our customers.Job Summary:The Technical Support Specialist will provide technical support to the Navy Medicine Operational...
-
Technical Support Specialist
3 weeks ago
Pensacola, Florida, United States Avid Technology Professionals Full timeJob Title: Technical SupportWe are seeking a highly skilled Technical Support professional to join our team at Avid Technology Professionals. As a Technical Support specialist, you will be responsible for providing top-notch support to our customers, resolving technical issues, and ensuring seamless communication with our team.Key Responsibilities:Provide...
-
Technical Support Specialist
2 weeks ago
Pensacola, Florida, United States Solutions³ LLC Full timeJob Title: Technical Support – Associate SeniorSolutions³ LLC is seeking an experienced and technically proficient Technical Support – Associate Senior Subject Matter Expert (SME) to support a large mission critical development and sustainment program.Job Summary:The successful candidate will perform a wide variety of technical tasks in support of...
-
Technical Support Specialist
4 weeks ago
Pensacola, Florida, United States Solutions³ LLC Full timeJob Title: Technical Support – Associate SeniorSolutions3 LLC is seeking an experienced and technically proficient Technical Support – Associate Senior Subject Matter Expert (SME) to support a large mission critical development and sustainment program.Job Description:The successful candidate will perform a wide variety of technical tasks in support of...
-
Technical Support Specialist
3 weeks ago
Pensacola, Florida, United States Solutions³ LLC Full timeJob Title: Technical Support Associate – SeniorSolutions³ LLC is seeking a highly skilled Technical Support Associate – Senior to join our team in supporting a U.S. Government customer on a large mission-critical development and sustainment program. The successful candidate will be responsible for performing a wide variety of technical tasks in support...