Logistics Operations Supervisor

2 weeks ago

Whitestown, Indiana, United States Suddath Van Lines, Inc. Full time
Why Join Suddath Van Lines, Inc. to Elevate Your Career?

At Suddath, you will become part of a remarkable and inclusive team. With over a century of excellence, we are an innovative and financially robust organization committed to fostering a culture of diversity and inclusion. Recognized as one of the best workplaces, Suddath provides a supportive, family-oriented environment while delivering relocation and logistics solutions globally.

What We Provide
  • Competitive salary accompanied by a comprehensive benefits package, including a 401(k) plan with company contributions.
  • Weekly compensation for hourly employees and biweekly for salaried staff.
  • Generous Paid Time Off (PTO) and recognized company holidays.
  • Tuition reimbursement program encouraging ongoing education and professional growth.
  • For detailed information on our benefits, please visit our website.
KEY RESPONSIBILITIES
  • Manage the recruitment and development strategies for staff and Independent Contractors/Drivers.
  • Assess the performance of staff and Independent Contractors, adjusting strategies as necessary.
  • Establish and nurture effective communication and relationships with clients, ensuring a positive experience for all.
  • Ensure adherence to policies and procedures, maintaining consistency in implementation.
  • Coordinate negotiations with Vendors, Contractors, and Service Providers to secure optimal value and service standards.
  • Promote and maintain a safe working environment, instilling a culture of safety.
  • Review KPIs regularly and identify strategies for process improvements.
  • Conduct team meetings and training sessions aimed at enhancing staff performance.
  • Assist in developing annual plans for equipment, vehicle, and staffing needs for budgeting purposes.
  • Engage actively in P&L performance, ensuring alignment with budgetary objectives.
  • Develop, recommend, and oversee the annual operational budget, participating actively in the budgeting process.
  • Drive initiatives that contribute to sustained excellence.
  • Ensure compliance with local, federal, and state regulations regarding personnel, equipment, and facilities.
  • Coordinate and resolve operational performance issues.
  • Guarantee timely and accurate driver compensation, upholding ethical practices.
  • Monitor Quality Control Scores, addressing them with Independent Contractors/Drivers and relevant team members.
  • Verify that Independent Contractors/Drivers possess all necessary qualifications and documentation before commencing work.
QUALIFICATIONS
To succeed in this role, candidates must effectively perform each essential duty. The qualifications outlined below represent the necessary knowledge, skills, and abilities. Reasonable accommodations may be made for individuals with disabilities.

EDUCATION & EXPERIENCE:
  • Minimum of five (5) years of experience in transportation, logistics, or a related field.
  • Prior experience managing a team is essential.
  • Experience working with Independent Contractors is required.
  • Strong financial performance management knowledge is necessary.
  • Bilingual in Spanish is highly preferred.
  • A four-year degree in Business, Supply Chain Logistics, or a related discipline is preferred.
  • A valid and clean driver's license is mandatory.
Knowledge, Skills, and Abilities:

Proficient in Microsoft Excel, Outlook, and Word. Operates with a customer-centric approach. Demonstrates effective time management and consistently meets deadlines. Capable of working collaboratively in a team setting while exhibiting flexibility and patience. Excellent organizational, communication, and problem-solving skills. Ability to work independently with a strong sense of motivation. Proven leadership and team management capabilities. Proficient in reading, writing, and speaking English to understand and convey instructions accurately. Capable of operating standard office equipment and performing data entry tasks.

PHYSICAL/ENVIRONMENTAL DEMANDS

The work environment characteristics described here are representative of those encountered while performing essential job functions. Reasonable accommodations may be made for individuals with disabilities.

Physical Activity Level:

While performing job duties, employees are regularly required to sit, use hands for handling or feeling, see clearly, and communicate effectively. Must occasionally lift and/or move up to 25 pounds and reach with hands and arms.

Working Conditions:

Work occurs in both outdoor and indoor environments with adequate ventilation. Exposure to vibrations, poorly illuminated or confined spaces, and the potential for falls exists. Frequent lifting and carrying of items may be required, along with exposure to loud noises.

Suddath Van Lines, Inc. is committed to providing equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws.

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