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Customer Service Ambassador

2 months ago

Plainfield, New Jersey, United States HarborChase Full time

**Job Summary**

HarborChase of Plainfield is seeking a highly motivated and customer-focused Concierge to provide exceptional service to our residents, guests, and family members. As the first point of contact, this role requires a professional and positive attitude to create a lasting impression.

**Key Responsibilities:**

  • Provide exceptional customer service to residents, guests, and family members
  • Manage front desk operations, including answering phones and responding to inquiries
  • Coordinate community events and activities
  • Assist with administrative tasks, such as data entry and filing
  • Maintain a clean and organized front desk area

**Requirements:**

  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to work a flexible schedule, including weekends
  • Excellent communication and interpersonal skills
  • Ability to maintain confidentiality and handle sensitive information

**What We Offer:**

  • A competitive hourly rate
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development

**Equal Opportunity Employer:**

HarborChase of Plainfield is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.