Front Desk Ambassador
4 weeks ago
We are seeking a skilled and customer-focused individual to join our team as a Front Desk Ambassador. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience from check-in to check-out.
Responsibilities:
As a Front Desk Ambassador, you will be responsible for:
- Welcoming guests and setting the tone for their stay
- Assisting with the check-in and check-out process
- Handling billing issues and resolving guest concerns
- Anticipating and meeting the needs of our guests
- Communicating information about groups and special events
- Providing exceptional customer service both in person and over the phone
Qualifications:
To be successful in this role, you must have:
- Strong verbal and written communication skills
- The ability to work well under pressure and multitask
- A flexible schedule to accommodate varying shifts
We offer a competitive compensation package, including benefits and opportunities for growth and development. If you are a customer-focused and team-oriented individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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