Front Desk Ambassador

1 week ago


Plainfield, New Jersey, United States Hoosier Creek Hospitality llc Full time
Job Description

We are seeking a skilled and customer-focused individual to join our team as a Front Desk Ambassador. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience from check-in to check-out.


Responsibilities:

As a Front Desk Ambassador, you will be responsible for:

  • Welcoming guests and setting the tone for their stay
  • Assisting with the check-in and check-out process
  • Handling billing issues and resolving guest concerns
  • Anticipating and meeting the needs of our guests
  • Communicating information about groups and special events
  • Providing exceptional customer service both in person and over the phone

Qualifications:

To be successful in this role, you must have:

  • Strong verbal and written communication skills
  • The ability to work well under pressure and multitask
  • A flexible schedule to accommodate varying shifts

We offer a competitive compensation package, including benefits and opportunities for growth and development. If you are a customer-focused and team-oriented individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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