Customer Service Representative

4 weeks ago


Plainfield, New Jersey, United States NAPA Auto Parts Full time

Key Responsibilities:

Respond to customer inquiries in a timely and professional manner.

Develop relationships with remote site managers, supervisors, and technicians to ensure seamless service delivery.

Collaborate with the team to ensure customer expectations are met and exceeded.

Utilize approved vendors to source parts for customers.

About the Role:

This is an exciting opportunity to join the Napa Auto Parts team as a Customer Service Specialist. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our retail stores.



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