Customer Service Representative

2 months ago


Plainfield, New Jersey, United States NAPA Auto Parts Full time
About the Role

Napa Auto Parts is seeking a skilled Customer Service Specialist to join our team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.

Key Responsibilities
  • Respond promptly to customer inquiries and resolve issues in a timely manner
  • Build strong relationships with remote site managers, supervisors, and technicians to ensure seamless communication and collaboration
  • Ensure that our operations meet customer expectations and exceed their needs
  • Source parts needs for customers by utilizing approved IBS vendors
What We Offer

As a Customer Service Specialist at Napa Auto Parts, you will have the opportunity to work in a dynamic and fast-paced environment, where no two days are the same. You will be part of a team that is passionate about delivering exceptional customer service and making a difference in the lives of our customers.



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