Customer Service Representative

1 day ago


Plainfield, New Jersey, United States Matt Kwiatkowski - State Farm Agent Full time
Position Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance products and services.

Responsibilities
  • Develop and maintain strong customer relationships through regular communication and follow-up.
  • Use a customer-centric approach to educate customers about our insurance options and provide personalized recommendations.
  • Identify customer needs and market appropriate products and services to meet those needs.
Benefits
  • Competitive hourly pay and commission/bonus structure.
  • Group Life Insurance Benefits.
  • 401K plan.
  • Paid time off (vacation and personal/sick days).
  • Flexible hours.
  • Opportunities for growth and advancement within our agency.
Requirements
  • Strong communication and interpersonal skills.
  • Ability to work in a team environment and build strong relationships with customers and colleagues.
  • Proactive problem-solving skills and attention to detail.
  • Ability to learn and adapt to new systems and processes.


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