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Operations Director
2 months ago
We are seeking a highly skilled and experienced Operations Director to join our team at Concordance Healthcare Solutions. As a key member of our leadership team, you will be responsible for driving performance and overseeing the operations of our distribution center.
Key Responsibilities- Develop and implement strategies to support the goals and objectives of the distribution center
- Infuse Concordance culture into the distribution center, staff, and business transactions
- Collaborate with various departments within Concordance to achieve outstanding service levels
- Meet distribution center financial objectives by forecasting requirements, preparing an annual budget, and analyzing variances
- Foster good communication with internal departments to ensure alignment of goals and objectives
- Lead warehouse personnel and supervisors, including hiring, training, development, supervision, and performance management
- Provide clear understanding and constant feedback to team members and leadership on progress against agreed-upon goals and objectives
- Proactively work with cross-functional teams to ensure the company meets or exceeds customer expectations
- Investigate service failures and develop, implement, and monitor corrective and preventative action
- Collaborate and communicate with external suppliers to develop strong and effective relationships
- Bachelor's degree and a minimum of 6 years of operations-distribution experience or equivalent combination of education and experience
- Previous experience supervising, training, developing, and providing direction to staff
- Demonstrated leadership, decision-making, and problem-solving skills
- Broad working knowledge of distribution center processes and operations
- Basic knowledge of OSHA, FMCSA, and State Laws
- Understanding of DOT regulations is preferred
- Thorough knowledge of Voice Pick and VAI systems (or similar warehouse management or operating system)
- Strong customer service, time management, and organizational skills
- Excellent communication skills, both written and verbal, and the ability to effectively build relationships
- Understanding of performance management and its principles
- Strong computer skills, including Microsoft Office applications, and ability to learn new systems quickly and efficiently
- Solid analytical abilities and effective oral and written communication skills
- Self-starter with a positive attitude and able to successfully execute initiatives with some guidance and accomplish stated goals
- Ability to build relationships at various levels and influence decisions
- Ability to work effectively as part of a leadership team
- Competitive pay
- Great benefits package
- Paid vacation and personal time
- Paid holiday
- 401K retirement plan
- Company match
- Company-paid short-term and long-term disability
- Profit-sharing program
We are a leading provider of healthcare solutions, committed to delivering exceptional service and support to our customers. Our team is dedicated to making a positive impact on the lives of others, and we are seeking like-minded individuals to join our team.
