Assistant Operations Director

1 week ago


Grapevine, Texas, United States Chick-fil-A - William D. Tate Full time
Job Description

At Chick-fil-A - William D. Tate, we're seeking a highly motivated and experienced Assistant Operations Director to join our team. As a key member of our operations team, you will play a critical role in ensuring the success of our restaurant by maintaining a positive work culture, coaching and leading team members, and driving operational excellence.

Key Responsibilities:
  • Manage and develop a team of 30+ team members
  • Collaborate with the Director of Store Operations to create and implement new policies and procedures
  • Maintain a work environment that ensures food safety and quality
  • Provide exceptional customer service and satisfaction
  • Report directly to the Director of Store Operations to discuss the current and future state of the store
Requirements:
  • Proven track record of success in a restaurant operations role
  • Clear knowledge of safety and security protocols
  • Ability to delegate and communicate effectively
  • Ability to troubleshoot equipment failure and power outages
  • Expects Saturday to be a regular work day with rare exceptions
  • Delegate, communicate, and hold managers accountable for results on a weekly basis
  • Good moral character in the restaurant and community
  • Trustworthy with all aspects of finances and inventory
  • Willing to perform the job they ask others to do
  • Put the interest of the restaurant and team above personal interests
  • In good standing with leadership, peers, and team members
  • Ability to relate well with others in the restaurant and particularly the community
  • Energetic and able to inspire team members for special events, sales goals, and promotions
  • Have an infectious 'can do' attitude which influences results
  • Meets and exceeds all Pyramid of Success guidelines
What We Offer:
  • Competitive starting pay
  • Performance-based advancement opportunities
  • Leadership skill development opportunities
  • College scholarships
  • Flexible hours
  • Free meals while working
  • Always Closed on Sundays

This is a full-time opportunity with open availability to work day, night, and weekend shifts. Prior experience as a restaurant general manager, catering manager, operations manager, supervisor, shift lead, or Restaurant assistant general manager is highly desirable.



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