Operations Director

4 days ago


St Louis, Missouri, United States Equifax Full time

At Equifax, we're looking for a skilled professional to drive operational efficiency and 3rd party management within our mailroom and scanning/imaging operations space. As the Director of Operations Fulfillment, you'll be responsible for identifying opportunities for improvement and implementing best practices to optimize current processes.

Key Responsibilities:

  • Cultivate cross-functional relationships to gain understanding of business processes, challenges, and dependencies.
  • Continually evaluate existing technology, processes, procedures, and data usage to understand maturity of business and potential opportunities for improvement.
  • Research internal and external best practices to recommend transformative solutions.
  • Collaborate with internal stakeholders to evaluate feasibility of solutions and build business cases for alignment.
  • Lead change management efforts by partnering with Project Manager, Training, and Operations Director to deliver solutions.

Requirements:

  • At least 5+ years of program management experience in order to successfully manage project deliverables, stakeholders, and vendors.
  • Bachelor's degree (B.A. or B.S.) and/or 5+ years related experience or equivalent combination of education and experience.

Preferred Qualifications:

  • Third Party / Vendor management operations experience.
  • Technical requirements: Workforce planning, Scanning/Imaging Software (Canon, Captiva, Kofax, Google AI).
  • Experience with Jira, Doc AI, Google Cloud.

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks. If you're a motivated professional looking to make a meaningful impact, we encourage you to apply.


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