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Operations Director

2 months ago

St Louis, Missouri, United States GULFEAGLE SUPPLY Full time
Job Overview

Gulfeagle Supply is a leading distributor of residential and commercial roofing and building products with over 75 locations nationwide. We are seeking an experienced Operations Manager to join our team.

Key Responsibilities
  • Oversee the production cycle times, raw material inventory, and operational objectives to ensure efficient and effective operations.
  • Manage labor and expense targets, delivery schedules, and supervise hourly staff to maintain high-quality products and services.
  • Ensure compliance with OSHA and DOT regulations and provide training as needed.
  • Implement and operate sales credit and administration policies as set forth by the Director of Financial Services.
  • Coordinate operations and control departments, including sales office, to ensure seamless execution.
  • Act as an inside salesperson to perform counter sales and customer phone sales, pulling orders, etc., as needed.
  • Maintain operating expenses within allowable standards and ensure timely completion of office paper flow.
  • Ensure the sales counter is staffed with someone available to assist walk-in customers and handle customer complaints and problems promptly.
  • Establish facility security procedures and arrange for their implementation.
Requirements
  • Strong and professional communication skills (verbal & written) when dealing with customers, vendors, management, and team members.
  • Minimum 2-5 years in wholesale roofing supplies (or equivalent) environment in middle management position.
  • Experience in Budgeting and Forecasting.
  • Demonstrated ability to effectively staff, manage, and motivate personnel.
  • Customer Service mentality with experience in conflict resolution.
  • Ability to operate a PC & related software.
  • Highly organized and efficient at prioritizing workload.
  • Must be a U.S. citizen or be authorized to work in the U.S.
Benefits
  • 401(K) Retirement Plan including Employer Match.
  • PTO and Paid Holidays.
  • Health Insurance - Medical, Dental & Vision.
  • Life, AD&D, Short & Long-Term Disability.
  • Health & Wellness Programs.
  • Flexible Spending Accounts.
  • Health Savings Accounts.
  • Employee Discount Programs.

Gulfeagle Supply is an Equal Opportunity Employer. We do not discriminate based on age, race, gender, color, religion, national origin, disability, marital status, veteran status, sexual orientation, gender identity, or other characteristics protected under federal, state, or local law.