Store Manager

2 weeks ago


Palo Alto, California, United States Hajoca Full time

Job Summary:

Hajoca is seeking a highly skilled and experienced Store Manager to lead our Kohler Signature Store in Palo Alto, CA. As a Store Manager, you will be responsible for overseeing the daily operations of the store, managing a team of sales professionals, and driving sales growth and profitability.

Key Responsibilities:

  • Lead by example and embody Hajoca's core values of Fairness and Caring, Trust and Respect, Generous listening and Straight talk
  • Encourage positive team dynamics and maintain high morale
  • Manage all aspects of store operations, including sales, customer service, and inventory management
  • Develop and implement sales strategies to drive growth and profitability
  • Analyze sales data and implement strategies to increase sales, improve operating efficiencies, and increase ROI and profit sharing
  • Coordinate training programs and work with Kohler and their family of brands and vendors to implement consistent training
  • Build and maintain strong relationships with customers, referrals, and repeat business through excellent customer service
  • Spending 60%+ of time on the sales floor while selling and modeling strong sales techniques to the team
  • Oversee store social media accounts and ensure top-tier online presence and reviews
  • Organize and host store events to optimize ROI

Requirements:

  • Undergraduate/trade/design school education preferred, or equivalent experience required
  • Minimum 3+ years retail management or leadership experience
  • Prior high-end or luxury retail experience
  • Strong verbal and written skills

Preferred Skills:

  • Excellent planning, analytical, decision-making and problem-solving skills
  • Strong leadership and team management skills
  • Self-directed, entrepreneurial, detailed, and highly organized
  • Self-accountable and receptive to feedback
  • Comprehensive knowledge of kitchen and bath products
  • Previous experience with inventory management and CRM systems

Benefits:

Hajoca offers a competitive starting wage, a Profit-Sharing Program, and a comprehensive benefits package, including medical, dental, vision, and prescription coverage, accident and hospital indemnity coverage, life insurance and long-term disability, pre-tax accounts for healthcare and dependent care, paid vacation, holidays, and sick time, 401(k), retirement cash account with company contributions, and targeted training programs focused on personal and professional growth.



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