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Operations and Visual Manager
2 months ago
The Container Store is a leading specialty retailer of storage and organization products in the United States, dedicated to providing creative, multifunctional, and customizable solutions to help customers save time, save space, and improve the quality of their lives.
Job SummaryWe are seeking an experienced Operations and Visual Manager to join our team at The Container Store. As a key member of our management team, you will be responsible for driving business growth, leading visual merchandising efforts, and managing store operations.
Key Responsibilities- Partner with the General Manager to set goals and priorities for store success, focusing on sales, custom closets performance, average ticket results, and payroll management.
- Support and direct processes for inventory control, Curbside orders, delivery services, register and money processes, and order management.
- Lead operations efforts in the store, including repairs and maintenance requests, facilities updates, ordering supplies, planning meetings, walkthroughs, cleaning routines, backroom setup, and stockroom organization.
- Lead visual merchandising efforts, ensuring Perfect Product Presentation, including merchandise processing, maintenance, and merchandising.
- Interpret and direct product presentation according to direction from the Visual Sales and Buying Departments.
- Manage the sales floor and employees, including recruiting, interviewing, onboarding, training, reviewing, and coaching.
- At least three years of leadership and coaching experience, with a focus on developing and nurturing teams to achieve goals together.
- Successful experience in guiding employees' career growth and development.
- Excellent communication skills, both written and oral.
- Strong time management and organizational skills to lead store teams to achieve excellent results.
- A heart for service, with a passion for selling and providing exceptional customer experiences.
- A commitment to learning and staying up-to-date with industry trends and technologies.
- Pride in work and a desire to delight customers and colleagues alike.
- Competitive pay, starting at $68,000-$70,000 annually.
- Medical, dental, and vision plans.
- Discounts on Elfa, merchandise, and gift cards.
- Paid time off and holidays.
- 401(k) retirement plan.
- Ongoing training and development opportunities, including our Leadership Development Program and Manager Training Program.
- Employee First Fund, providing grants for unforeseen emergencies.
