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Front Office Supervisor

2 months ago

Atlantic Beach, Florida, United States Sage Hospitality Group Full time
Front Office Supervisor Job Description

Sage Hospitality Group is seeking a highly skilled Front Office Supervisor to join our team at One Ocean Resort and Spa. As a key member of our front desk team, you will be responsible for ensuring exceptional guest experiences and providing top-notch service to our valued customers.

Key Responsibilities:

  • Supervise and train front desk staff to deliver exceptional guest service and maintain a high level of hospitality.
  • Respond to guest inquiries and resolve issues in a professional and courteous manner.
  • Manage front desk operations, including check-in and check-out procedures, to ensure seamless guest experiences.
  • Maintain accurate records and handle cash transactions with precision and attention to detail.
  • Communicate effectively with guests, colleagues, and management to ensure seamless operations.

Requirements:

  • High school education or equivalent experience.
  • 1+ years of experience in a related position, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Knowledge of hotel front office procedures and cash handling practices.

What We Offer:

  • A competitive hourly rate of $20.00.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.

About Us:

Sage Hospitality Group is a leading hospitality company that operates a portfolio of hotels and resorts across the United States. We are committed to delivering exceptional guest experiences and providing our team members with opportunities for growth and development.