Professional Carpet Care Specialist

1 week ago


Norcross, Georgia, United States Voda Cleaning and Restoration Full time

Carpet Care Specialist Overview
At Voda Cleaning and Restoration, we pride ourselves on delivering top-notch cleaning services tailored to both residential and commercial clients. Our team is dedicated to maintaining cleanliness and ensuring customer satisfaction through exceptional service.

Position Summary
The Carpet Care Specialist is responsible for utilizing advanced cleaning equipment to perform comprehensive carpet, upholstery, and floor cleaning services. This role is essential in upholding our commitment to quality and client satisfaction.

Key Responsibilities
- Execute professional cleaning services for carpets, upholstery, and various flooring types.
- Maintain effective communication with clients to understand their needs and ensure satisfaction.
- Propose additional services to enhance customer experience and increase service value.
- Conduct thorough inspections of completed work to guarantee quality standards.
- Encourage positive feedback from clients to build a strong reputation.
- Perform routine maintenance checks on equipment and vehicles to ensure optimal performance.
- Keep inventory of cleaning supplies and equipment organized and well-maintained.
- Adhere to company dress code and maintain a professional appearance at all times.

Qualifications
- High school diploma or equivalent (GED).
- A minimum of 1 year of experience in carpet cleaning or related fields is preferred.
- Basic mathematical skills for pricing services accurately.
- Proficiency in using computers and software for scheduling and invoicing tasks.
- IICRC certification for Carpet Cleaning Technician (CCT) is highly desirable but not mandatory.

Career Advancement Opportunities
Potential pathways include:
- Specialty Floor & Upholstery Cleaning Crew Chief
- Water Damage Restoration Technician (WRT)
- Applied Microbial Remediation Technician (AMRT)
- Applied Structural Drying Technician (ASD)
- Mold Remediation Specialist (MRS)
- Fire and Smoke Damage Restoration Technician (FSRT)

Compensation
The position offers competitive hourly wages commensurate with experience.

At Voda Cleaning and Restoration, we are committed to fostering a positive work environment where our employees can thrive and grow professionally.



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