Professional Carpet Care Specialist
1 week ago
Benefits and Perks for Carpet Care Specialists
- Dynamic Work Environment
- Opportunities for Further Certifications and Career Growth
- Incentives Based on Performance
- Paid Leave
Company Background
At Voda Cleaning & Restoration of Atlanta-Brookhaven, we offer a comprehensive suite of services designed to maintain the cleanliness and integrity of your residential or commercial spaces. Our expertise encompasses carpet and floor cleaning, upholstery care, tile and grout maintenance, water damage restoration, mold remediation, air duct sanitation, and odor elimination, ensuring exceptional outcomes through advanced techniques.
Role Summary for Carpet Care Specialist
The Carpet Care Specialist utilizes truck-mounted or portable cleaning apparatus to deliver professional services in carpet, upholstery, tile, and floor cleaning. This role is crucial in fostering customer loyalty by providing top-notch services and ensuring satisfaction through timely and effective cleaning solutions.
Key Responsibilities
- Perform carpet, upholstery, tile, and floor cleaning services with efficiency and effectiveness.
- Engage with customers in a professional and courteous manner.
- Propose additional services and products to enhance service value.
- Review completed work to ensure it meets quality standards and customer satisfaction.
- Encourage positive feedback from customers.
- Conduct daily inspections of equipment and vehicle maintenance.
- Perform basic maintenance on equipment, including cleaning filters and emptying tanks.
- Ensure the appearance and inventory of necessary tools and supplies in company vehicles.
- Maintain an organized inventory of related materials.
- Adhere to company dress code and maintain a professional appearance at all times.
Qualifications for Carpet Care Specialist
- Education and Experience: High school diploma (or GED) required. Preferred: 1+ years of experience in carpet cleaning or related fields (such as commercial flooring maintenance, air duct cleaning, tile and grout care, upholstery cleaning, etc.).
- Mathematical Skills: Basic math skills for accurate pricing of services.
- Computer Skills: Proficient in using computers, email, and software for scheduling, invoicing, and recording daily activities.
- Certifications: IICRC certification - Carpet Cleaning Technician (CCT) is highly desirable but not mandatory.
- Potential Career Advancement:
- Specialty Floor & Upholstery Cleaning Crew Chief
- Water Damage Restoration Technician (WRT)
- Applied Microbial Remediation Technician (AMRT)
- Applied Structural Drying Technician (ASD)
- Mold Remediation Specialist (MRS)
- Fire and Smoke Damage Restoration Technician (FSRT)
Join our team and be part of a rapidly growing company in the Cleaning & Restoration industry.
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