Customer Service Representative
3 days ago
Company Overview
Domino's Franchise is a family-owned business that prides itself on being the #1 pizza brand in the Charlotte and Raleigh markets. Our company values include the Golden Rule, Teamwork, and Enthusiasm, which are reflected in our commitment to providing exceptional customer service and opportunities for growth.
Job Summary
We are seeking a friendly and enthusiastic Customer Service Representative to join our team. As a key member of our team, you will be responsible for taking phone orders, answering customer questions, and ensuring every customer has a positive experience.
Key Responsibilities
- Take phone orders with accuracy and efficiency
- Provide excellent customer service with a smile (even over the phone)
- Answer customer questions about our menu, promotions, and delivery services
- Address and resolve customer concerns with patience and understanding
- Work as part of a team to ensure smooth operations and happy customers
Requirements
- A positive attitude and passion for providing outstanding customer service
- Excellent communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- Strong problem-solving skills and a knack for finding solutions
- Basic computer skills and familiarity with point-of-sale systems
What We Offer
- Competitive pay and benefits
- Flexible scheduling
- Opportunity to grow and advance within the company
- Fun and friendly work environment
- Delicious discounts on pizza
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