Client Relationship Specialist
2 weeks ago
Midwest BankCentre is honored to be recognized as a leading workplace in the St. Louis area. Our mission is to make a meaningful impact within our community through dedicated service and collaboration.
Why Choose Midwest BankCentre?
We foster a culture that emphasizes teamwork, diversity, and innovation. When you become part of our team, you join a community committed to shared success and community development.
Key Responsibilities:
1. Customer Engagement: Build strong relationships with clients to encourage ongoing interactions and satisfaction.
2. Branch Support: Assist in meeting branch objectives and adapt to staffing needs as required.
3. Independent Management: Organize and prioritize tasks effectively while adhering to policies and procedures.
4. Product Promotion: Identify customer needs and offer tailored financial solutions, moving beyond basic transactions.
5. Account Assistance: Facilitate account openings and maintenance, including processing loan applications.
6. Digital Banking Support: Promote and assist customers with online banking services and digital solutions.
7. Teller Operations: Process transactions accurately and resolve any discrepancies or customer inquiries.
8. Proactive Communication: Utilize contact management to enhance customer relationships and identify opportunities.
9. Collaboration with Partners: Connect clients with specialized banking partners to fulfill their financial needs.
10. Regulatory Knowledge: Stay informed about banking regulations and compliance requirements.
Qualifications:
- High School Diploma (or equivalent) required; Associate's or Bachelor's degree preferred.
- Minimum of two years of experience in customer service or retail sales.
- Strong interpersonal and communication skills.
- Technologically adept with a quick learning ability for new systems.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
- Flexibility to work varied hours as needed.
Physical Requirements:
This role may require occasional lifting and filing tasks. Candidates should be prepared for a primarily sedentary position with some mobility involved.
Join Our Team:
If you are passionate about making a difference in banking and are looking for a rewarding career, we invite you to explore opportunities with Midwest BankCentre. We value diversity and encourage all qualified candidates to apply.
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