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Client Support Specialist

2 months ago

ValdeReuil, Normandie, United States Bunzl Distribution USA Full time

Client Support Specialist

Job Category: Customer Engagement & Support

Overview:

The Client Support Specialist plays a crucial role in ensuring customer satisfaction and loyalty. This position involves:

  • Responding to customer inquiries in a timely manner
  • Addressing and resolving customer concerns effectively
  • Facilitating communication between the sales team and clients
  • Managing order processing and handling complaints
  • Building and maintaining relationships with both internal teams and external clients
  • Ensuring prompt order fulfillment as required
  • Collaborating with team members to achieve common goals
  • Performing additional tasks as needed

Qualifications:

  • High school diploma or equivalent is required
  • A minimum of 2 years' experience in customer service is preferred
  • Familiarity with technical products is advantageous
  • Proficient in Microsoft Windows, Outlook, Word, and Excel
  • Excellent communication and problem-solving abilities

About Bunzl:

Bunzl Distribution USA is a leading provider in various sectors, including Cleaning & Hygiene, Food Processing, Grocery, and Safety. We are dedicated to fostering employee development and offer competitive compensation, comprehensive benefits, and a supportive work atmosphere.

Core Values:

  • Team Collaboration
  • Attention to Detail
  • Passion for Excellence

Employee Motivations:

  • Work-Life Harmony
  • Opportunities for Advancement

Diversity Commitment:

Bunzl is an equal opportunity employer that values diversity and inclusion in the workplace.