Strategic Engagement Director

7 hours ago


Cleveland, Ohio, United States Hospice of the Western Reserve Full time
Job Title: Director of Strategic Engagement

Join Hospice of the Western Reserve in a newly created role that will drive member engagement, payor contracting, strategic growth, advocacy, and political affairs for the Care Solutions Network of Ohio (CSNO).

Key Responsibilities:
  • Promote membership engagement and development to maximize value for members and enhance member satisfaction.
  • Develop and execute a group purchasing platform for CSNO members, focusing on cost, quality, vendor relationships, and usability.
  • Investigate and identify support services or programs for CSNO group purchasing.
  • Negotiate CSNO group purchasing contracts.
  • Provide support in creating a multi-state network platform.
  • Monitor trends in home and community-based services, value-based reimbursement, and population health.
  • Keep hospice and palliative care programs advised on potential changes and how different providers are approaching or adjusting to those changes.
  • Serve as the Engagement Lead to help identify necessary legal and organizational structures to enable member organizations to offer a reliable, high-quality network of palliative care services to payors and health systems.
Requirements:
  • Strong understanding of the hospice and palliative care industry.
  • Experience in member engagement, payor contracting, and strategic growth.
  • Ability to develop and execute a group purchasing platform.
  • Strong negotiation and communication skills.
  • Ability to work in a collaborative environment.
Preferred Qualifications:
  • Location in Northern, Ohio, but open to applicants in other regions within Ohio.
  • Part-time position with an average of 15-25 hours per week.
About CSNO:

CSNO is a collaborative network of not-for-profit hospices dedicated to driving innovation and maintaining the highest standards of care in our profession.

We are focused on improving access to high-quality hospice and palliative services, sharing best practices, enhanced group purchasing, and exploring payor and future risk contracting.



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