Client Relationship Manager

4 days ago


El Dorado Hills, California, United States National Guard Employment Network Full time

Client Relationship Manager Job Description

At National Guard Employment Network, we're committed to delivering exceptional client service. As a Client Relationship Manager, you'll play a critical role in building and maintaining strong relationships with our clients.

Key Responsibilities:

  • Solicit senior management input from clients on new business directives and associated product requirements.
  • Monitor the efficiency of systems, policies, and procedures, making recommendations to ensure daily operations are efficient.
  • Lead investigations and resolve service/delivery and/or billing issues.
  • Plan and execute strategic business reviews with clients, focusing on contract acumen.
  • Work with clients and internal resources to implement client changes.
  • Assemble and present client savings, improvements, and solution opportunities.

Requirements:

  • Bachelor's degree or equivalent experience.
  • At least five years of Client Service experience.
  • Strong verbal and visual presentation skills.
  • Ability to remain organized and document client service requirements for multiple clients simultaneously.

About Us:

National Guard Employment Network is a leading provider of employment services to the military community. We're dedicated to helping veterans, transitioning military, and their families find meaningful employment opportunities.



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