Client Relationship Manager
4 days ago
Client Relationship Manager Job Description
At National Guard Employment Network, we're committed to delivering exceptional client service. As a Client Relationship Manager, you'll play a critical role in building and maintaining strong relationships with our clients.
Key Responsibilities:
- Solicit senior management input from clients on new business directives and associated product requirements.
- Monitor the efficiency of systems, policies, and procedures, making recommendations to ensure daily operations are efficient.
- Lead investigations and resolve service/delivery and/or billing issues.
- Plan and execute strategic business reviews with clients, focusing on contract acumen.
- Work with clients and internal resources to implement client changes.
- Assemble and present client savings, improvements, and solution opportunities.
Requirements:
- Bachelor's degree or equivalent experience.
- At least five years of Client Service experience.
- Strong verbal and visual presentation skills.
- Ability to remain organized and document client service requirements for multiple clients simultaneously.
About Us:
National Guard Employment Network is a leading provider of employment services to the military community. We're dedicated to helping veterans, transitioning military, and their families find meaningful employment opportunities.
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