Enteral Patient Care Coordinator
4 days ago
The PromptCare Companies is seeking a highly skilled Patient Care Coordinator to join our team. As a key member of our team, you will play a vital role in coordinating patient care services and ensuring that patients receive the highest quality of care.
Responsibilities- Process inbound orders from referral sources and requests for assistance from patients through various mediums, including inbound and outbound calls, faxes, and emails.
- Coordinate patient care services, including onboarding new patients, providing resupply orders, and reviewing patient records to ensure medical necessity is met.
- Perform insurance and benefit verification, obtain prior authorizations, and complete other additional job duties as needed.
- High School Diploma or equivalent.
- Spanish Bilingual is required.
- Experience with insurance payers is preferred.
- Experience with patient admissions in a similar referral source-based practice setting and customer service in an inbound/outbound customer service center is strongly preferred.
- Customer service experience in a Home Medical Equipment company is strongly preferred.
- Previous customer service experience in a healthcare services business is preferred.
- Previous experience working with enteral therapy patients or pediatric enteral nutrition formulas is highly desirable.
- Competitive Salary.
- Medical, Dental, Vision Package.
- 401(k) plan (discretionary).
- PTO - Vacation, Sick and Personal days, and paid holidays.
- Referral bonuses & Discount Ticket Program.
- Lunch & Learn Programs.
- Employee Recognition Program.
The PromptCare Companies is committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination on the basis of race, color, age, national origin, religion, gender, gender identity, sexual orientation, pregnancy, marital status, genetic disposition, disability, veteran's status or any other characteristic or classification protected by State/Federal/Local laws.
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