Patient Care Coordinator
23 hours ago
We are seeking a highly skilled Patient Care Coordinator to join our team at MAX Surgical Specialty Management. As a Patient Care Coordinator, you will be responsible for providing exceptional customer service to patients and families, while also maintaining an efficient patient flow through the registration process.
Key Responsibilities:
- Greets visitors, patients, and families in a friendly and professional manner, directing them appropriately.
- Maintains accurate and up-to-date patient information, including demographics, insurance, and HIPAA forms.
- Schedules appointments accurately, using waitlists when necessary.
- Posts all self-pay charges, collects payments, and provides patients with receipts.
- Reconciles billing slips to daily schedules.
- Effectively communicates problems, concerns, or issues to the Office Supervisor/Manager.
- Performs various clerical duties, such as faxing, photocopying, scanning, filing, and mailings.
Requirements:
- High School Diploma required, A.S. Degree in healthcare/related field preferred.
- Comprehensive knowledge of electronic medical records.
- Adeptness in the healthcare industry.
- Clerical duties experience.
- Expertise in answering inbound calls.
- Deep understanding of data entry.
- Ability to prioritize workload and perform in a fast-paced environment.
- Excellent phone etiquette and ability to establish rapport with diverse clientele.
- 1+ year of experience as a Medical Receptionist.
- General grasp of dental and medical terminology.
- Prior experience with multi-line phone systems preferred.
We are an equal opportunity employer, committed to providing fair employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected characteristic. We welcome diversity and encourage applicants from all backgrounds.
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