Administrative Support Specialist

2 weeks ago


Arlington, Virginia, United States Volunteers of America National Services Full time
Join Our Team as an Administrative Support Specialist

Are you eager to be part of a supportive community that prioritizes a positive workplace atmosphere? Do you possess experience in administrative roles? We invite you to consider the position of Administrative Support Specialist at Volunteers of America National Services.

Position Highlights:
  • Complimentary Meal Program
  • $100 Smart Trip Benefit with a monthly stipend
  • 403(b) Retirement Savings Plan
  • Comprehensive training and ongoing career development opportunities
  • Medical, Dental, and Vision Coverage
  • Paid Time Off (including Vacation, Holidays, and Sick Days)
Role Overview:

The Administrative Support Specialist is responsible for delivering exceptional customer service to residents, staff, visitors, and guests. Your duties will include welcoming visitors, managing incoming calls, sorting and distributing mail, processing payments, maintaining the reception area’s cleanliness and organization, and performing various office and administrative tasks.

Compensation: $17.68-$18.72 per hour, depending on experience

Work Schedule: Monday to Friday, 7:30 AM to 4:00 PM - No weekends

Required Qualifications: To excel in this role, candidates must meet the following criteria:
  • Proficiency in Microsoft Office applications and a typing speed of at least 35 WPM.
  • Ability to read, write, and communicate effectively in English.
  • Capability to work independently while collaborating with team members.
  • Willingness to adapt to flexible working hours.
Preferred Skills:
  • At least one year of experience in an office or clerical setting is preferred.
  • Ability to interact courteously and warmly with guests, residents, and staff.
Key Responsibilities:
  • Welcome customers, answer phone inquiries, and conduct tours as needed.
  • Prepare various documents, including faxing, scanning, and copying.
  • Deliver outstanding customer service to residents, family members, and visitors.
At Volunteers of America National Services, we value diversity and inclusion. We are committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, or any other characteristic protected by applicable law. We believe that embracing individual strengths and unique differences fosters a supportive environment where everyone can thrive.

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