Customer Service Representative

3 weeks ago


Frederick, Maryland, United States IHOP Full time
Service Assistant Job Description

Key Responsibilities:

  • Provide exceptional customer service by greeting and seating customers, answering phone calls, and taking orders.
  • Assist with food and beverage delivery, cash handling, and maintaining a clean and organized dining area.
  • Work collaboratively with the restaurant team to ensure seamless service and a positive customer experience.
  • Perform various tasks as assigned by the acting supervisor to support restaurant operations.

Requirements:

  • Ability to stand for up to 8 hours during a shift and lift/move up to 50 pounds.
  • Full mobility of hands and arms to perform repetitive tasks.
  • Flexibility to work in a fast-paced environment and adapt to changing situations.

About IHOP:

IHOP is a leading restaurant chain dedicated to providing high-quality food and exceptional service to our customers.



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