Customer Solutions Expert

1 week ago


New York, New York, United States Mantra Management Group Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Solutions Specialist. As a key member of our organization, you will play a vital role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Identify and pursue new sales leads through targeted marketing efforts
  • Provide customers with tailored solutions to simplify and organize their lives
  • Process sales orders, changes, and cancellations with precision and efficiency
  • Offer product sales and support to customers, colleagues, and external partners
  • Develop and execute marketing campaigns, attend live events, and follow up on customer enrollments
  • Thrives in a team-based, competitive environment and contributes to the growth and retention of client accounts
Requirements
  • A high school diploma or equivalent is required
  • 0-3 years of experience in customer service, sales, retail, or hospitality industries
  • Reliable transportation is essential
  • Excellent communication, active listening, and problem-solving skills
  • Ability to work independently and as part of a team
  • Strong sales and closing skills, with the ability to overcome objections

We offer a dynamic and supportive work environment, opportunities for professional growth, and a competitive compensation package. If you are a motivated and customer-centric individual looking to make a meaningful impact, we encourage you to apply.



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