Bilingual Front Desk Receptionist

1 week ago


Dallas, Texas, United States SPAY NEUTER NETWORK Full time
Job Title: Bilingual Front Desk Receptionist

At Spay Neuter Network, we are seeking a highly skilled and compassionate Bilingual Front Desk Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional client care, maintaining accurate records, and ensuring a smooth flow of patients through the clinic.

Key Responsibilities:
  • Provide exceptional client care, including welcoming clients, educating them about clinic services, and ensuring prompt service.
  • Maintain accurate financial records and balances, including processing payments and managing client accounts.
  • Assist incoming clients by completing required paperwork, entering information and history in the computer, and ensuring prompt service.
  • Assist outgoing clients by providing all necessary instructions, information, and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products, and scheduling future appointments.
  • Maintain a clean and organized work area, including the front desk, reception area, and surrounding spaces.
Requirements:
  • High school diploma or equivalent.
  • Excellent verbal and written communication skills in both English and Spanish.
  • Proficiency with data entry on a PC platform, including Microsoft Office programs.
  • Ability to work in a fast-paced environment, multitasking and prioritizing tasks as needed.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
Working Conditions:

The Bilingual Front Desk Receptionist will work in a fast-paced, dynamic environment, interacting with clients, staff, and veterinarians. The ideal candidate will be able to work independently, as well as part of a team, and will be able to adapt to changing priorities and deadlines.



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