Bilingual Front Desk Receptionist

5 days ago


Dallas, Texas, United States Spay Neuter Network Full time
Job Summary:

We are seeking a highly skilled and compassionate Bilingual Front Desk Receptionist to join our team at Spay Neuter Network. As a key member of our front desk team, you will be responsible for providing exceptional client care, ensuring seamless communication with clients, and maintaining accurate records.

Essential Functions:
  • Represent Spay Neuter Network by providing outstanding customer service and building positive relationships with clients, volunteers, and staff.
  • Welcome clients, educate them about clinic services, and promote appropriate services to ensure efficient client care.
  • Maintain accurate client and patient databases, including medical history, services requested, and services received.
  • Assist incoming clients with paperwork, data entry, and ensuring prompt service.
  • Provide outgoing clients with necessary instructions, information, and invoices, and schedule future appointments.
  • Maintain accurate financial records and balances.
  • Clean and organize work areas, and perform other tasks as assigned.
Requirements:
  • High School Diploma or equivalent.
  • Excellent verbal and written communication skills in both English and Spanish.
  • Proficiency with data entry on a PC platform, including Microsoft Office programs.
  • Ability to work in a fast-paced environment, handle multiple tasks, and maintain confidentiality.
  • Physical ability to stand, sit, and lift up to 50 pounds, with reasonable accommodations made as needed.


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