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Front Desk Coordinator

2 months ago

Dallas, Texas, United States Cathdal Full time

**Job Summary**

**About the Role**

Cathdal is seeking a highly organized and detail-oriented Front Desk Receptionist to provide exceptional customer service and administrative support to our team. As the first point of contact for all Church inquiries, you will be responsible for providing information to incoming parishioners and visitors, while also supporting the pastor and parish administrative staff.

**Key Responsibilities**

• Provide friendly and helpful service to all visitors and callers

• Take intentions and ensure they are listed on the Daily Mass agenda

• Update the annual baptismal spreadsheet

• Provide baptismal support to those seeking to celebrate the sacrament for their children

• Complete certificate requests on a daily basis (Baptism, 1st Communion, Confirmation, & Marriage)

• Maintain lector schedules (English & Spanish)

• File documents as needed

• Support the religious education team

• Update parishioner records on an ongoing basis

• Perform other duties as requested by the immediate supervisor

• Answer and route calls to the appropriate person

• Forward messages left in the general voicemail to the appropriate person

• Maintain the storage room and copier

• Prepare materials for the ushers for weekend Mass

**Requirements**

• High school diploma or G.E.D.

• Strong organizational skills and work ethic

• Team player with a positive attitude and flexible schedule

• Excellent communication and interpersonal skills

• Proficient in Excel, MS Word, and PowerPoint

• Ability to maintain confidentiality

• Knowledge of the teachings of the Catholic Church

• Bilingual (Spanish/English)