Foreclosure Support Specialist
4 weeks ago
About the Role:
Cornerstone Servicing is seeking an experienced Foreclosure Support Specialist to join our team. This role will be responsible for monitoring and completing operational activities related to foreclosure actions in accordance with statutory compliance, regulatory compliance, and company guidelines.
Key Responsibilities:
- Manage administrative tasks associated with the legal process of foreclosure, ensuring compliance with state and federal laws, investor, insurer, agency, and company guidelines.
- Monitor delinquent files, ensure applicable files are breached by required milestones, and complete foreclosure referral reviews by required deadlines.
- Coordinate with mortgagors, attorneys, investors, and other parties involved in pre-foreclosure reviews, ensuring timely completion of tasks.
- Prepare foreclosure recommendation packages, coordinate delivery and receipt of documents, and provide financial figures as needed.
- Manage reports to drive workflow, exception reporting, and departmental policies with strict adherence.
- Perform related duties as assigned by manager, review foreclosure documents for accuracy, and execute in accordance with company policies and procedures.
Requirements:
- High School Diploma/GED or equivalent work experience required.
- Minimum 2+ years mortgage servicing experience preferred.
- Minimum 3+ years foreclosure experience preferred.
- GSE and government experience preferred.
- LPS Desktop Solution experience preferred.
- Strong knowledge of foreclosure legal documents and ability to operate computer, fax machine, scanner, photocopier, typewriter, and telephone.
- Knowledge of basic computer software programs, including Windows, Adobe Pro, Microsoft Word, and Excel.
- Requires attention to detail, ability to work under pressure, and meet deadlines while maintaining a positive attitude and providing excellent customer service.
About Cornerstone Servicing:
Cornerstone Servicing is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention, and happiness. We employ people who are passionately committed to our Mission, Vision, and Core Convictions.
We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.
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