Business Systems Analyst

4 weeks ago


Houston, Texas, United States Newrez Full time
Job Title: Business Systems Analyst

The Business Systems Analyst will play a key role in supporting various departments in default, including Foreclosure, Bankruptcy, Property Preservation, and Post-Foreclosure. The primary objective is to optimize the utilization of key business workflow software such as Black Knight LoanSphere, Tableau, and other various workflow systems.

Key Responsibilities:
  • Collaborate with the business unit, IT business partners, other internal departments, and external firms to optimize system utilization.
  • Create reports and assist the business units with ad hoc data.
  • Proactively analyze and identify system enhancements to streamline workflow processes and improve efficiencies.
  • Manage a project list, analyze appropriate prioritization based on cost benefit analysis, and conduct prioritization meetings with business unit management team.
  • Create and clearly communicate detailed technical requirements to IT partners as well as to non-technical team members and management.
  • Development of process flows, job aids, and procedures relative to foreclosure, bankruptcy, property preservation, and post-foreclosure processes.
  • Act as a subject matter expert for system troubleshooting and running and creating oversight reporting as well as implementing system enhancements.
  • Perform additional projects and duties as assigned by supervisor.
  • Create, manage, and oversee ongoing enhancements of automation relative to default workflows systems.
Requirements:
  • Bachelor's Degree in technical, quantitative, or analytical discipline preferred.
  • 1+ years' experience in mortgage or default servicing preferred.
  • Demonstrated analytical and business communication skills.
  • Strong attention to detail and an ability to multi-task, respond well to pressure and deadlines, and work well individually and in a collaborative environment.
  • Strong skills in Excel (charts, formulas, pivots) or other data manipulation software.
  • 1+ years of experience with Microsoft SQL.
  • Fast learner – able to assimilate new ideas and thrive in a fast-paced environment.
  • Experience with Tableau is a plus.
  • Prior work experience with BlackKnight LoanSphere is a plus.
  • Python programming experience preferred.
  • Visio and process documentation experience preferred.
Company Perks:
  • 15 Paid Time Off (PTO) days and 18 after 1st anniversary.
  • 9 Paid Holidays.
  • Employee Engagement Activities.
Company Benefits:
  • Medical (including Health Savings Account & Flexible Savings Account).
  • Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match – Employee Assistance Plan.
  • Performance-based Incentives.
  • Pet Insurance.
  • Advancement Opportunities.
Newrez NOW:
  • Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more.
  • 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice.
  • Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee.
  • Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions.


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