IT Support Specialist

4 weeks ago


Houston, Texas, United States F & S Fresh Foods Full time

Job Title: IT Support Specialist

About the Role:

At F&S Fresh Foods, we are seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance to employees, resolving issues related to hardware, software, email, networks, and telephony.

Key Responsibilities:

Troubleshoot and resolve computer and peripheral problems, including hardware and software malfunctions.

Install, configure, and maintain computer systems, software, and peripherals.

Provide user training and support on company-approved applications and systems.

Assist with the maintenance and troubleshooting of network infrastructure, including routers, switches, and firewalls.

Monitor server performance and health, addressing any issues as needed.

Requirements:

Strong understanding of IT infrastructure components, including hardware, software, networks, servers, and telephony.

Proficiency in troubleshooting and resolving technical issues.

Experience with common operating systems (e.g., Windows, macOS) and applications.

Knowledge of network protocols and technologies (e.g., TCP/IP, DNS, DHCP).

What We Offer:

Competitive compensation package

A robust health and welfare benefits package that includes Life, Health, Dental, Vision

The opportunity to plan for the future with a strong 401(K) including company match

Time to recharge with Paid Time Off annually + Paid Holidays

Career Advancement opportunities and Tuition Assistance to help you achieve your goals and continue your career growth.



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