IT Support Specialist

4 weeks ago


Houston, Texas, United States Ledgent Technology Full time

Job Summary

Ledgent Technology is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our employees.

Key Responsibilities

  • Provide technical support and assistance to employees via phone, email, or in-person.
  • Install, configure, and maintain software and hardware components of computer and network systems.
  • Diagnose and troubleshoot software and hardware issues.
  • Support employees with hardware and software challenges.
  • Maintain and update technical documentation regularly.
  • Test new hardware and software before full-scale installation.
  • Assist with hardware and software installations.
  • Collaborate with other IT Technicians to install hardware and troubleshoot computer issues.
  • Respond to IT questions from company employees.

Requirements

  • Bachelor's degree in computer science or engineering or related field, preferred.
  • 2-5 years IT experience or a similar role.
  • Experience troubleshooting systems.
  • Skilled in database programming and software installation.
  • Proficient in MS Windows, Word, Excel, and Power Point.
  • Excellent written and oral communication skills.
  • Familiar with a range of software and hardware.
  • Willing to travel to other locations.

Desired Skills and Experience

  • Microsoft Windows
  • Office 365
  • Active Directory

Ledgent Technology is an equal opportunity employer and welcomes applications from all qualified candidates.



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