IT Support Specialist
4 weeks ago
Job Summary
Ledgent Technology is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our employees.
Key Responsibilities
- Provide technical support and assistance to employees via phone, email, or in-person.
- Install, configure, and maintain software and hardware components of computer and network systems.
- Diagnose and troubleshoot software and hardware issues.
- Support employees with hardware and software challenges.
- Maintain and update technical documentation regularly.
- Test new hardware and software before full-scale installation.
- Assist with hardware and software installations.
- Collaborate with other IT Technicians to install hardware and troubleshoot computer issues.
- Respond to IT questions from company employees.
Requirements
- Bachelor's degree in computer science or engineering or related field, preferred.
- 2-5 years IT experience or a similar role.
- Experience troubleshooting systems.
- Skilled in database programming and software installation.
- Proficient in MS Windows, Word, Excel, and Power Point.
- Excellent written and oral communication skills.
- Familiar with a range of software and hardware.
- Willing to travel to other locations.
Desired Skills and Experience
- Microsoft Windows
- Office 365
- Active Directory
Ledgent Technology is an equal opportunity employer and welcomes applications from all qualified candidates.
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