Senior Client Technology Analyst
2 days ago
We are seeking a highly skilled and experienced Senior Client Technology Analyst to join our team at Loyola University Chicago. As a key member of our IT department, you will be responsible for providing advanced technical direction and support to analysts and clients in the resolution of complex problems.
Key Responsibilities- Diagnose and resolve technology- and/or desktop application-related problems
- Provide proactive updates to customers and maintain call tracking accuracy
- Assign Service Center call tickets to the appropriate queue for further assistance and provide follow-up
- Provide customer service and end-user training in desktop applications, enterprise applications, and mobile devices
- Recover, restore, and maintain data recovery for upgraded as well as failing machines
- Participate and/or lead technical projects
- Promote a professional work environment dedicated to customer service and teamwork
- Bachelor's degree preferred
- At least two years of experience in a help desk or technical support environment required
- Excellent communication, interpersonal, and consultative skills
- Strong analytical and problem-solving skills
- Ability to work effectively with external customers and providers, and internal clients at all levels of the University
Loyola University Chicago offers a comprehensive benefits package, including health, dental, and vision insurance, retirement savings plan, and paid time off. We are committed to diversity, equity, and inclusion and strive to create a work environment that values service excellence, stewardship, personal well-being, and professional development for all employees.
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Senior Client Technology Analyst
2 weeks ago
Chicago, Illinois, United States Loyola University Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Client Technology Analyst to join our team at Loyola University. As a key member of our IT department, you will be responsible for providing advanced technical support and direction to analysts and clients in resolving complex technology-related issues.Key ResponsibilitiesTechnical Support:...
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Senior Client Technology Analyst
3 days ago
Chicago, Illinois, United States Loyola University Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Client Technology Analyst to join our team at Loyola University Chicago. As a key member of our IT department, you will be responsible for providing advanced technical direction and support to analysts and clients in the resolution of complex problems.Key ResponsibilitiesDiagnose and resolve...
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Senior Client Technology Analyst
4 weeks ago
Chicago, Illinois, United States LRES Full timePosition Overview:The Senior Client Technology Analyst plays a crucial role in enhancing our collaborative efforts within the organization. This position is designed for individuals who are adept at diagnosing and resolving technology-related issues while providing exceptional customer service.Key Responsibilities:1. Diagnose and resolve technology and...
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Senior Client Technology Analyst
4 weeks ago
Chicago, Illinois, United States LRES Full timePosition Overview:The Senior Client Technology Analyst plays a crucial role in enhancing collaboration and operational efficiency within the organization. This position involves addressing technology-related challenges and ensuring optimal performance of desktop applications.Key Responsibilities:1. Diagnose and resolve technology and desktop application...
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Senior Business Analyst
3 days ago
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Senior Technology Support Analyst
1 week ago
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Senior Financial Analyst
4 weeks ago
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Senior Business Technology Analyst
1 week ago
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Senior Technology Support Analyst
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Senior B2B Client Solutions Analyst
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Senior Business Insights Analyst
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Senior B2B Client Solutions Analyst
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Chicago, Illinois, United States Kepler Group Full timeAbout Kepler GroupAt Kepler, we specialize in engineered marketing, ensuring that every message and advertisement fosters a more personalized and effective connection between brands and their audiences. We operate as our clients' agency of record, serving as their in-house team, or a blend of both, leveraging data and technology across all paid digital media...
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Senior Customer Engagement Analyst
2 weeks ago
Chicago, Illinois, United States TransUnion Full time{"title": "Customer Engagement Senior Analyst", "description": "About the RoleAt TransUnion, we're committed to creating a welcoming and energetic environment that fosters collaboration and innovation. Our team is dedicated to exploring new technologies and tools to stay agile, giving our people the opportunity to hone their skills and build new...
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Senior Client Support Specialist
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Technology Analyst
1 week ago
Chicago, Illinois, United States Northern Trust Full timeAbout Northern TrustNorthern Trust is a globally recognized, award-winning financial institution with a rich history dating back to 1889. As a Fortune 500 company, we provide innovative financial services and guidance to the world's most successful individuals, families, and institutions. Our commitment to service, expertise, and integrity has enabled us to...
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HR Technology Business Analyst
4 weeks ago
Chicago, Illinois, United States 1872 Consulting Full timeHR Technology Business Analyst Remote Work AvailableOverview The HR Technology Business Analyst is responsible for conducting analytical activities that assist in aligning technological solutions with the operational, user, and functional requirements of stakeholders. This role involves performing market analysis, comparing functionalities, and keeping...
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Senior Technology Support Specialist
5 days ago
Chicago, Illinois, United States AMS Staffing, Inc. Full timeJob Title: Senior Technology Support AnalystWe are seeking a highly skilled Senior Technology Support Analyst to join our team at AMS Staffing, Inc. in Chicago. This is a full-time, direct-hire position with a competitive salary and excellent benefits.Job SummaryThe Senior Technology Support Analyst will provide expert technology support and customer service...
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Client Service Analyst
2 weeks ago
Chicago, Illinois, United States Circana Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Client Service Analyst to join our team at Circana. As a Client Service Analyst, you will play a critical role in identifying areas of improvement and prioritizing initiatives to drive business growth.Key ResponsibilitiesEstablish and Track Key Metrics: Develop and track critical metrics to...
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Senior Data Quality Analyst
6 days ago
Chicago, Illinois, United States 84.51 Full timeSenior Data Quality Analyst84.51° is a retail data science, insights, and media company that helps The Kroger Co., consumer packaged goods companies, agencies, publishers, and affiliates create personalized experiences for shoppers. As a Senior Data Quality Analyst, you will be responsible for ensuring the accuracy and reliability of our data assets.Key...