Outreach Worker

8 hours ago


Philadelphia, Pennsylvania, United States GREATER PHILADELPHIA URBAN AFFAIRS Full time
Job Title: Outreach Worker

Job Summary:

The Outreach Worker is a part-time position that provides information, services, and referrals through established face-to-face contact with individuals in non-traditional settings. The Outreach Worker works towards establishing supportive and trusting relationships with members of the target population and, when necessary, assumes an advocacy role on the client's behalf.

Responsibilities:

  • Provide street outreach services, including distribution of resource guides, individualized mentoring, and referrals.
  • Assist with outreach/engagement and recruitment of clients, including completing paperwork or other services related to the contract.
  • Assist the Unit Leader to develop and implement a plan of operations to conduct street outreach services, including selection of outreach locations that are most productive for reaching the targeted population and designating the appropriate interventions and materials.
  • Assist the Unit Leader to develop and implement a plan to identify and link with relevant community agencies for client recruitment, material dissemination, referrals, and networking.
  • Understand and comply with appropriate field safety protocol while engaging in outreach activities.
  • Maintain daily log detailing outreach activities.

Requirements:

  • High school diploma or equivalent.
  • Possess minimum two (2) years experience in street outreach.
  • Experience working with, ability to speak the same language and within the same age range as the target population(s).
  • Knowledge about available community resources and ability to refer clients to them.
  • Demonstrate capacity to maintain appropriate documentation.
  • Possession of knowledge of issues related to safety, client engagement, and professionalism.
  • Familiarity with neighborhoods in Philadelphia, able to work outside during winter, spring, summer, and fall.
  • Comfortable talking to people that they do not know; must be outgoing.
  • Strong commitment to being involved in the community and providing anti-violence resources.
  • Strong written and verbal communication skills.
  • Familiarity with Microsoft Word, Excel, and Access software.
  • Ability to use public transportation or have a driver's license and regular access to a car.


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